First Time PC Builder - Cannot Install Windows 10

bionicdna

Prominent
Dec 2, 2017
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510
Hello all,

I brand new here as well as to the PC building world. I need some assistance with an error I cannot resolve. I have talked to some friends and they are not sure what the issues are either. Excuse me if I am not aware of proper post formatting here; I tried to read all pinned posts first. Okay, here goes:

My Hardware:

- i7 8700k
- Asus ROG Strix z370-E Gaming
- 32 GB kit (4 x 8GB) GSkill Trident RGB RAM @ 3200 MHz
- NVME M.2 Samsung 960 Evo, 500 GB
- Asus ROG Strix GTX 1080ti
- Corsair HX1000
- Custom EK water loop


Other Information:


- BIOS: Ver. 0408
- Attempted install OS: Windows 10 Pro


Current Situation and Background:


The PC appears to boot up correctly (as far as I can tell) and access the UEFI BIOS Utility. I had some issues with only being able to use 3/4 RAM modules but enabling XMP seemed to fix this. I downloaded Windows Media Creation Tool on my laptop to start loading Win 10 on a bootable USB drive. Did not work at first, so I disabled my antivirus (Avira) and tried again and it functioned. So, I plug in this USB drive to my custom PC, turn it on, tap F8 a few times to get to the boot drive options. I see my USB drive and my SSD. I boot to my USB drive and the Windows installer shows up. I follow it through, get to the key query step, and type in my license. It tells me it is invalid. I presume this might be a problem with not having internet access, so I continue without it. I get to the restart step, and get a blue screen upon a very long restart. I do not remember the error code, but I did write down subsequent ones. So, I try again. I F8 into my boot drive options, and see that there are two USB drive options: UEFI: XXXX Partition and XXXX Partition, with XXXX being the USB drive name. I have tried to boot into both options. Most recently I have selected the UEFI one and got this error code:

- 0xc0000098 - "The operating system couldn't be loaded because the system registry file is missing or contains errors. File: \windows\system32\config\system"

I have also gotten:

- 0xc0000428 - "The digital signature for this file couldn't be verified."
- 0xc0000221 - "The operating system couldn't be loaded because the kernel is missing or contains errors. File: \Windows\system32\ntoskrnl.exe"

I should mention I have tried to install on a separate flash drive also using the ISO+Rufus method and get these errors, I believe.


Alright, I think I included what I know so far. Where should I start? Have I missed something?

Thank you for your assistance.
 
Solution
I would start with MEMTEST86 to verify that your motherboard and RAM are stable -- https://www.memtest86.com/. Run it for a few hours or overnight. If you get NO memory errors then you have stable RAM and MB to build on.

kanewolf

Titan
Moderator
I would start with MEMTEST86 to verify that your motherboard and RAM are stable -- https://www.memtest86.com/. Run it for a few hours or overnight. If you get NO memory errors then you have stable RAM and MB to build on.
 
Solution

bionicdna

Prominent
Dec 2, 2017
8
0
510


Alright, ran it for just a few minutes and it's throwing errors. I took a photo of just a few, and can link if you'd really like. Next steps?
 

kanewolf

Titan
Moderator
You probably need to back off from XMP and see if you still get errors. If so, then you will have to test the DIMMs one-by-one. Unfortunately, if this is a 4 DIMM kit, it will have to be returned to the manufacturer as a set for an RMA.
 
Create USB memory stick with a bootable UEFI USB drive with Windows 10 Setup on it, USB3 is quicker but USB2 works also. A Windows DVD won’t work unless you’ve created your own UEFI Bootable DVD.

# How to create a bootable UEFI USB drive with Windows 10 Setup
https://winaero.com/blog/how-to-create-a-bootable-uefi-usb-drive-with-windows-10-setup/
 

kanewolf

Titan
Moderator


He has already identified that there is a possible memory problem. He needs stable hardware before proceeding...
 

bionicdna

Prominent
Dec 2, 2017
8
0
510


So it ultimately was a BIOS problem. I was able to boot using one or two sticks of RAM but not all 4. I just used two and it was fine, and then updated BIOS after to get it working. It's stable now and OCd to 5GHz which is neat.

Are you getting the same errors? Using multiple sticks of RAM? How are you loading your OS?
 

zavman2000

Reputable
Feb 3, 2018
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4,530
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. insert your windows installation disc and restart your computer
2. choose your language settings. and then click "Next"
3. Click "repair your computer"

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: \windows\system32\ntoskrnl.exe
status: 0xc0000098

info: the operating system couldn't be loaded because the kernel is missing or contains errors.


How do I fix this so I can install Windows?
 

bionicdna

Prominent
Dec 2, 2017
8
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510


What is your hardware?
 

bionicdna

Prominent
Dec 2, 2017
8
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510


You sent me a browser-specific list so it's empty on my end. You need to copy the permalink on that page.
 

zavman2000

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Feb 3, 2018
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4,530
- i5 8600k
- Asus ROG Strix z370-E Gaming
-G.Skill - Ripjaws 4 Series 16GB (2 x 8GB) DDR4-2800 Memory
-Samsung - 850 EVO-Series 250GB 2.5" Solid State Drive
-Western Digital - Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
- Asus - GeForce GTX 1060 6GB 6GB Dual Video Card
- Corsair CX 650
 

bionicdna

Prominent
Dec 2, 2017
8
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510


Have you tried booting with only one stick of RAM and without the GPU (i.e. plugged into the motherboard HDMI)?
 

zavman2000

Reputable
Feb 3, 2018
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4,530
I tried installing the windows 10 installation media tool and while installing an error came up that said error 0x8007025d And I couldn’t install windows from my media tool.