Computer restarts in intensive games.

peterklaerke · Dec 6, 2017

Hi, so my computer keeps restarting when ever i play World of Warcraft in a 20man raid, and we engage the boss.
It seems like it only restarts when i increase my graphics or a lot is going on.
I've bought a new HDD.
Ive cleaned the computer thorougly with rubbing alcohol.
I've reapplied thermal paste to the CPU.
I've double checked if any physical wires aren't attached properly.
I've done everything i could in the situation to "cure" my PC. Although i suspect it might be the PSU.
Can anyone help me with an answer to this problem? Before I go invest in a new PSU? The computer basically goes completely black for 1-2 seconds, then proceeds to reboot, when it happens. And yes, completely black, as in even the GPU light is off.

J_E_D_70 · Dec 6, 2017

It is most likely the psu but hard to say for certain.

What is the make/model and how old is it?

Usually memory problems throw a bsod and gpu problems artifact then lock up.

Rdslw · Dec 6, 2017

J_E_D_70 :

also check temps while benchmarking. If it will hit 90+ then it might be brutal thermal shutdown (should be beeping or throttle down instead).
but my bets are on to weak PSU or damaged in transport.

Wayfall · Dec 6, 2017

peterklaerke :

Hi

Could you list your specs like so please:
-CPU
-Cooler & temps
-GPU
-MOBO
-RAM
-PSU
-OS

Most likely PSU is kicking out due to it being a low tier one or your reaching your max wattage.
It could also maybe me a memory issue.

peterklaerke · Dec 6, 2017

Wayfall :

Hi my specs are as follows:

- Intel Core i5-4670k CPU @ 3.40Ghz
- I have a fan which is about just a little bigger than the chip, which ive applied with thermal paste, which has 11W/mk thermal conductivity.

- NVIDIA Geforce GTX 970
- MSI H97 PC MATE
- Kingston Hyperx Savage 8GB (i have 2 of these in)
- Corsair VS 550
- Windows 10 (just updated).

UPDATE: So i went on the internet to get some more answers, and I found the even viewer in my administration tools. And it says that the critical errors it has notified, was as follows:
Event type: Critical, Event ID: 41, Source: Kernel-Power, Log: System.

I'll add some pictures of some benchmarks I did, hopefully that'll help too.
https://www.facebook.com/photo.php?fbid=10210039854529784&set=ms.c.eJxNyLkRADAMArCNcvgF9l8srVUqkAGUNT1pql~_cWVNzp2WqPiAxCsI~-.bps.a.10210039854289778.1073741830.1139090059&type=3&theater

J_E_D_70 · Dec 6, 2017

VS is just about the lowest quality unit Corsair sells. Not good for gaming rigs.

-k series Intel processors don't come with coolers/fans.

logainofhades · Dec 7, 2017

I would definitely get a new power supply.

PCPartPicker part list / Price breakdown by merchant

Power Supply: SeaSonic - EVO Edition 620W 80+ Bronze Certified Fully-Modular ATX Power Supply ($65.98 @ Newegg)
Total: $65.98
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2017-12-07 11:15 EST-0500

EpIckFa1LJoN · Dec 12, 2017

J_E_D_70 :

4th gen and earlier do.
I had an i7 3770k with a stock cooler. They suck but they do come with the chip.

Based on the age of the system, the quality of the PSU, and the error message, I would put my money on the PSU for sure.

You can take it to a computer repair shop and get it tested, or you can get a tester yourself, they are about $20 give or take 5.

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