- Dec 7, 2017
- 3
- 0
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Hi everyone,
This is my first computer build and right now the computer freezes right after Windows launches. I tried different SSDs (one with Windows already installed) and decided to reinstall Windows on another SSD. It brings me to the same issue: the computer usually freezes a few seconds after Windows is launched, it allowed me a 2-3 minutes twice, but then it freezes again.
-it does not freeze in the BIOS.
-It does freeze (sometimes?) at Windows installation.
-It does freeze once Windows is launched.
I didn't know where to post it, considering I don't know where the issue comes from.
What happened/What I did:
-I removed the cmos plastic jumper by mistake.
-Computer didn't want to start.
-Put the jumper back in.
-Able to start to Windows loading screen.
-Right after 1-2 secs of Windows logo, blue screen that lasts 1-2 secs, then computer restarts, loads to Windows logo again and comes back to that blue screen.
-Changed SSD, but problem not solved.
-Tried to reinstall Windows, but right after the choice of language, the computer freezes again (mouse and keyboard don't work anymore)
AHCI to IDE
- I've read online that my "old" SSDs need to be started on IDE instead of newer system AHCI. Changed it in BIOS storage settings.
- Able to go to the Windows loading screen, but then it freezes again.
-Sometimes I pressed the power, computer starts for a few secs then shuts down quickly and restarts.
-Most times it shuts down after Windows logo, then it restarts.
-Sometimes it would let me do a few things after Windows start then freeze again.
Now: Reinstalled Windows.
-It freezes right after Windows is launched, a few seconds after or a few minutes.
-Changed RAM slots and just 1 stick of RAM, doesn't fix the issue.
-Changed graphic card to my previous working one, doesn't fix the issue.
-Launched Windows in the "debug" mode, it freezes as well.
Also, I have a red LED on my motherboard, but I've read that it's normal and part of the design (when running A-BIOS? Which I have no clue what it means.)
Gear
Motherboard:
ASRock Z270 Extreme 4 LGA 1151 Intel Z270 HDMI SATA 6Gb/s USB 3.1 ATX Motherboards - Intel
CPU:
Intel Core i7-7700K Kaby Lake Quad-Core 4.2 GHz LGA 1151 91W BX80677I77700K Desktop Processor
RAM:
CORSAIR Dominator Platinum 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Desktop Memory Model CMD16GX4M2B2400C10
Graphic cards tested:
EVGA GTX 960
and
Asus Strix GTX 960
Power Supply
Apevia ATX-BT650W Beast 650W
Liquid Cooler:
DEEPCOOL Gamer Storm CAPTAIN 240EX RGB CPU Liquid Cooler with Controllable RGB LED Lights System Visual Liquid Flow 120mm PWM FAN AM4 Compatible
SSDs:
-The one with Windows already installed: PNY CS1311 SSD
-The one with the new installation of Windows: WD 3200BJKT
I would appreciate any help!
Thank you!
This is my first computer build and right now the computer freezes right after Windows launches. I tried different SSDs (one with Windows already installed) and decided to reinstall Windows on another SSD. It brings me to the same issue: the computer usually freezes a few seconds after Windows is launched, it allowed me a 2-3 minutes twice, but then it freezes again.
-it does not freeze in the BIOS.
-It does freeze (sometimes?) at Windows installation.
-It does freeze once Windows is launched.
I didn't know where to post it, considering I don't know where the issue comes from.
What happened/What I did:
-I removed the cmos plastic jumper by mistake.
-Computer didn't want to start.
-Put the jumper back in.
-Able to start to Windows loading screen.
-Right after 1-2 secs of Windows logo, blue screen that lasts 1-2 secs, then computer restarts, loads to Windows logo again and comes back to that blue screen.
-Changed SSD, but problem not solved.
-Tried to reinstall Windows, but right after the choice of language, the computer freezes again (mouse and keyboard don't work anymore)
AHCI to IDE
- I've read online that my "old" SSDs need to be started on IDE instead of newer system AHCI. Changed it in BIOS storage settings.
- Able to go to the Windows loading screen, but then it freezes again.
-Sometimes I pressed the power, computer starts for a few secs then shuts down quickly and restarts.
-Most times it shuts down after Windows logo, then it restarts.
-Sometimes it would let me do a few things after Windows start then freeze again.
Now: Reinstalled Windows.
-It freezes right after Windows is launched, a few seconds after or a few minutes.
-Changed RAM slots and just 1 stick of RAM, doesn't fix the issue.
-Changed graphic card to my previous working one, doesn't fix the issue.
-Launched Windows in the "debug" mode, it freezes as well.
Also, I have a red LED on my motherboard, but I've read that it's normal and part of the design (when running A-BIOS? Which I have no clue what it means.)
Gear
Motherboard:
ASRock Z270 Extreme 4 LGA 1151 Intel Z270 HDMI SATA 6Gb/s USB 3.1 ATX Motherboards - Intel
CPU:
Intel Core i7-7700K Kaby Lake Quad-Core 4.2 GHz LGA 1151 91W BX80677I77700K Desktop Processor
RAM:
CORSAIR Dominator Platinum 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Desktop Memory Model CMD16GX4M2B2400C10
Graphic cards tested:
EVGA GTX 960
and
Asus Strix GTX 960
Power Supply
Apevia ATX-BT650W Beast 650W
Liquid Cooler:
DEEPCOOL Gamer Storm CAPTAIN 240EX RGB CPU Liquid Cooler with Controllable RGB LED Lights System Visual Liquid Flow 120mm PWM FAN AM4 Compatible
SSDs:
-The one with Windows already installed: PNY CS1311 SSD
-The one with the new installation of Windows: WD 3200BJKT
I would appreciate any help!
Thank you!
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