G.Skill Trident Z RGB software and Asus Aura not opening/crashing

danktrix420yt

Prominent
Dec 7, 2017
1
0
510
So I just got a 16gb kit of this ram @3000nhz and it was working fine for a while. But a few days after I got it it began to act funny. First of all the top of the left ram stick would be stuck on red except for the top led of that single stick. After that the G.Skill software wouldn't open but it was easily fixed by running a troubleshoot and it would open. Later on it just stopped working so I downloaded the Asus Aura software and it worked fine. But after a day of that working it became the same problem that I had with the G.Skill software! Now the sticks are just stuck to their default rainbow. Ive tried uninstalling and reinstalling both softwares, unplugging and restarting and nothing is working. Please help!

motherboard: https://www.gigabyte.com/Motherboard/Z370-AORUS-Gaming-5-rev-10#kf