PC Crashing During Graphically Intensive Gaming

mudblood477

Commendable
Dec 7, 2017
10
0
1,510
Recently upgraded my PC and it is crashing when I try to play graphically intensive games. Not crashing to desktop full shut down and restart. Doesn't crash for any other reason and I am not overclocking anything.

I've checked the drivers, the thermal paste (using a CoolerMaster 212 Evo), I've scanned my hard drives for errors, I've checked event log which notes an error related to kernel-power, I've checked all the connections. I am at a complete loss. The PSU is only about 3 years old and has been working perfectly fine until my recent upgrade. I recently deep cleaned my entire case so I don't think it's a gunk issue. I ran Prime 95 both heat and power tests on it without any issues as well CPU never went above 65c during the stress test and about the same for GPU and it didn't shut down during the power test so I'm not convinced it's a heat or power issue. Kind of running out of ideas though.

I have been searching the forums for similar issues to try and find a solution but so far no luck so here I am.

Specs:
MSI Z270 SLI Plus ATX Mobo (New)
Gigabyte GTX 1080 G1 (New)
I5-7600k CPU (New)
2x 8 GB DDR4 3200 sticks of Ripjaws V series RAM from G Skill (New)
HX750W 80+ Gold Certified PSU (Bought in 2014 ran fine on the previous build).
250 GB Kingston SSD :)C)
1 TB Seagate HDD :)F)
 
Solution


Alright.

I would say replace the PSU as it's going on 4 YO and it's an older model.

A good 650W PSU will be plenty, like a Corsair TX650M, RMx, RMi 650w...


What happens if you pull the GPU out and run on MB graphics?

Run Valley again on intergraded graphics.

I am leaning towards the PSU as the issue here.
 

mudblood477

Commendable
Dec 7, 2017
10
0
1,510




Well it didn't crash there were some fatal errors due to some problems with cache though, I don't know if that's even related or not. Will try reinstalling drivers on GPU, unfortunately, I don't have another GPU or PSU to test.
 

mudblood477

Commendable
Dec 7, 2017
10
0
1,510


It ran the benchmark for awhile and then stopped citing fatal error related to a long list of cache files. But it didn't crash, and they looked like graphics files so I thought it might have tried to use files for the card I pulled out but I have no idea. Like I said I'm not sure it's related seems like an entirely separate issue.

Update: chkdsk came back with nothing.
 


How old is that Windows install?

Do you have all of the latest updates?
 

mudblood477

Commendable
Dec 7, 2017
10
0
1,510


Yea this build is like a week old, first thing I did was update every driver and the OS.
 


Alright.

I would say replace the PSU as it's going on 4 YO and it's an older model.

A good 650W PSU will be plenty, like a Corsair TX650M, RMx, RMi 650w, Seasonic Focus+, G-650 or EVGA G2 or G3.
 
Solution

mudblood477

Commendable
Dec 7, 2017
10
0
1,510


Yea I did a full reset. Thanks for the help I'll go see about getting a PSU.
 


What do you mean reset?

A clean install is wiping the HD completely, deleting the partitions and reinstalling Windows fresh.

That way there is nothing left over from the old machine Windows install.

Only takes around 15 mins to Install Windows 10, or less depending.

 

mudblood477

Commendable
Dec 7, 2017
10
0
1,510


Ah right yea I didn't do that I can try that first then. I just had to reset the OS for the new Mobo.
 


No, never do that, never a good idea.

Make sure you unplug the 1 TB standard drive before you do it.

Then once Windows is installed plug it back in.

Just crossing all the T's and dotting all the I's.

In the back of my head I keep thinking it's a Windows problem.
 

mudblood477

Commendable
Dec 7, 2017
10
0
1,510


Just finished doing the clean install, tried to run the valley benchmark again and it crashed just as before.
 


OK, was just making sure, go ahead and get a new PSU.