New build getting: ‘WHEA UNCORRECTABLE ERROR’

tobyboreen

Prominent
Dec 8, 2017
10
0
510
Hey,
I recently bought a new high end gaming PC in pieces, Sortof a package deal with components and all i would need to build my brand new high end gaming computer, after a little struggeling i made the PC run and booted up windows from a disc, the PC ran well at good temperatures for a while until out of nowhere the computer crashed and gave me an error that said “WHEA UNCORRECTABLE ERROR”, this was quite freighting as my computer is brand new and since I bought the package from a good technology brand called “KOMPLETT” which should be reliable in terms of knowing the compatibility of the components and this was an official package that they have on their website and sell full time. So i naturally looked around the web for fixes and i saw it saying it should be a hardware error, not surprisingly this scared me because i spent a lot of money on my computer, i am not really sure where to go from here with this issue, i have checked the drivers for my MB and GC and everything is up to date and should be fully compatible with windows 10 pro which is what i have my computer booted up with.
I figured that this would be the best place to look for a fix because “Toms Hardware” has a great reputation and I figured it would be smart looking for help here instead of spending inhuman amounts of money for some professionals to look at it in person.
If you do have any fixes or atleast potential fixes, i would much appreciate if you could describe how to go through with them quite detailed as i am quite new to the whole building a computer thing, thanks in advance.

List of components/parts:

1 stk Phanteks Eclipse P400S Glass Silent
1 stk EVGA GQ Hybrid Modular 80+ 750W PSU
1 stk Intel Core i7-7820X Prosessor
1 stk Corsair Hydro H100i v2 CPU Cooler
1 stk ASUS TUF X299 MARK 2, Socket-2066
1 stk Corsair Vengeance LPX DDR4 3000MHz 32GB
1 stk ASUS GeForce GTX1080Ti ROG Strix
1 stk Samsung PM961 SSD 512GB M.2 - 2800/1600 MB/s read/write

OS = Windows 10

 

Colif

Win 11 Master
Moderator
Is CPU over clocked? remove it if it is.

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)


Has it happened once or more?

WHEA = Windows Hardware error Architecture. IT is an error called by CPU but not necessarily caused by it.

Sometimes caused by overclocking software, so remove AI Suite if its installed.
Remove GPU Tweak 2 if it is installed as well.
Remove MSI Afterburner if installed.

Until i can look at dump files it is hard to tell you what cause might be.

You can run this and check out CPU: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
 

tobyboreen

Prominent
Dec 8, 2017
10
0
510
Alright, thanks alot for the quick reply.
my cpu is not overclocked, the only software i have simular would be "ASUS GPU Tweakll" should i remove this software?
also as of when you asked if crashed once or more it has all in all crashed 8 times.
i have now had a minidump created and uploaded the latest file in the minidump folder to dropbox, https://www.dropbox.com/s/wnxhxj9ojtk2etc/120817-4265-01.dmp?dl=0 , once again thanks alot for being so helpful, never have i ever seen a forum With this capasity and experience work so well!
Also my processor passed the "Intel Processor diagnosis" smoothly.
Thanks :)
 

tobyboreen

Prominent
Dec 8, 2017
10
0
510



So what i will have to do is disable multicore rendering and uninstall core temp and i shoud be fine? also will i see any negative effects in game preformance if i do disable it?
Thanks alot for the help so far, i much appriciate it :)

 

tobyboreen

Prominent
Dec 8, 2017
10
0
510


Your suggestion seems to have done it forme, thanks alot, i really do appriciate the help :)