How to remove the password on my Buffalo HD-PNTU3

patst196 · Dec 10, 2017

Hello everyone,

I have a Buffalo HD-PNTU3 external hard disk which I use to store my photos. When I first bought it, I set up a password. Now I decided to use it with my HDTV so I need to remove the password. Does anyone have any idea how to do that please?

Thank you

COLGeek · Dec 10, 2017

Do you have the Buffalo "Secure Lock Manager Easy" app installed? If so, you might be able to remove the password there.

RolandJS · Dec 12, 2017

Do you have your photos backed up onto another external, non-passworded, HD? If not, before you remove that password, you might want to copy those photos, using your computer of course, onto another external HD. I don't know whether or not your HD's password software not only blocks access but also "scrambles" the files using said password.

clarkjd · Dec 12, 2017

patst196 :

Welcome to Tom's!
Per forum rules, we cannot offer ANY help for bypassing or removing passwords or other security measures, as there is no way to verify that you are, indeed the owner of said device.

RolandJS · Dec 12, 2017

clark, you're right as rain! The only thing I passed along is asking OP to make sure backups of the data are current before doing anything

clarkjd · Dec 12, 2017

RolandJS :

Asking if backups are made is not removing or cracking passwords, so you didn't provide any help in bypassing security.

COLGeek · Dec 12, 2017

This is not about bypassing anything. Rather, the OP is asking how to change a feature to allow the secure drive to be used in an alternate manner. Without knowledge of the current password, the feature can't be modified. This topic is safe to assist with.

If there is ever a question about such things, contact a moderator. Thank you.

clarkjd · Dec 12, 2017

COLGeek :

If the OP knows the password, then removing it or resetting it should be no problem, I.E. RTFM.

If he can't remember what he set the password to, then we are back to password cracking.

COLGeek · Dec 12, 2017

clarkjd :

COLGeek :

If the OP knows the password, then removing it or resetting it should be no problem, I.E. RTFM.

If he can't remember what he set the password to, then we are back to password cracking.

Noted. This thread is good to go. Leave the moderating to the moderators. Thanks.

RolandJS · Dec 13, 2017

I think one solution might be to take the HD, along with proof of ownership of both the OS and the computer, to a local computer fixit shop, they might be able to assist him -- because the ownership proof and the computer HD will be right there on their counter.

COLGeek · Dec 13, 2017

Until the OP comes back, there is nothing more to do guys. Idle speculation won't help us here.

popatim · Dec 14, 2017

Easy enough to do in the SecureLock software.
Just choose 'Remove Encryption' from the main menu with the drive attacted and it will begin decrypting the drive.
Of course you need the current password to do this.

RolandJS · Dec 14, 2017

popatim :

OP has not returned yet and OP does not have the password

popatim · Dec 14, 2017

He never said he didn't have it, just said he wants to remove it. You can't 'remove it'per say, you have to stop 'encrypting it' to accomplish that.

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