BSOD no mindump

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Marco_31

Commendable
Aug 29, 2016
9
0
1,510
Hello,

I've been getting a few BSOD recently, to the point that everytime I opened Battlefield 4 it would insta-crash, I analysed the mindumps and got around it by unistalling my GPU's most recent driver and installing the one that came with the GPU.

The problem is, those insta-crashes stop but I was just playing DOTA now and It crashed AGAIN but no minidump whatsoever was created. Now I have no clue about what could have happened only maybe it was related to my GPU since I at the time of the crash I was running a 3D game.

Anyone one might have any clue?

Phenon x4 965 3,4Ghz Black Edition
M4A88T-V EVO/USB3
CX 600
R7 360 2GB
W7 64bits

Minidumps below are the ones I checked so I could try to stop freezing everytime I opened BF4, but as Ive said, last time it crashed NO minidump was created.

On Fri 08/12/2017 23:30:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120817-19172-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xF948)
Bugcheck code: 0x116 (0xFFFFFA8009E2A4E0, 0xFFFFF88003E0F948, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Fri 08/12/2017 23:30:46 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF88003E0F948)
Bugcheck code: 0x116 (0xFFFFFA8009E2A4E0, 0xFFFFF88003E0F948, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Fri 08/12/2017 23:09:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120817-30092-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xF948)
Bugcheck code: 0x116 (0xFFFFFA800D52D010, 0xFFFFF88002D7A948, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Fri 08/12/2017 22:43:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120817-29062-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xF948)
Bugcheck code: 0x116 (0xFFFFFA800B5854E0, 0xFFFFF88003E0F948, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Fri 08/12/2017 22:34:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120817-22261-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xF948)
Bugcheck code: 0x116 (0xFFFFFA801048F310, 0xFFFFF8800420F948, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Fri 01/12/2017 02:45:50 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120117-33758-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA800AAC4B50, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 04/11/2017 12:43:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110417-22526-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA800CF22B50, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Click to expand...
 
Solution
neieus
Yes you should always update windows fully. You can't trust the crash errors unless you've applied all of the required windows updates.

It's impossible to know why the dump wasn't created without having all of the required windows updates applied. it's even possible that the computer will become stable once you applied all of the updates.
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neieus

neieus

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Dec 29, 2011
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Without looking at the dump files and based on what you have posted I would have to assume also that it's related to your AMD GPU drivers.

1. Have you fully updated Windows?
2. Have you tried uninstalling using DDU (Display Driver Uninstaller)?, rebooting and install the AMD GPU drivers from scratch?

You should try this first and report back to provide your feedback.
 
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M

Marco_31

Commendable
Aug 29, 2016
9
0
1,510


1. No, never.
Do you really think this is necessary? Because that would be more than 200 updates, 3GB and a shitload of reboot xD

2. Yes. I used DDU to remove my old driver.

About the minidump, what could be the reason for it not being created?

 
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neieus

neieus

Distinguished
Dec 29, 2011
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20,460
Yes you should always update windows fully. You can't trust the crash errors unless you've applied all of the required windows updates.

It's impossible to know why the dump wasn't created without having all of the required windows updates applied. it's even possible that the computer will become stable once you applied all of the updates.
 
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Solution
M

Marco_31

Commendable
Aug 29, 2016
9
0
1,510
OK. I will report back when I've finished applying all the updates.

I haven't done it yet because I spent a whole afternoon playing BF4 and no crashes reported, but I didn't try with DOTA because I didn't want my PC to crash and to bother with it at that particular moment.

On the other hand, my W7 is outdated because I usually do a clean install every 6 months so these updates are really a pain in the ass. The downloading part is OK the problem is the countless reboots its gotta do.

Thanks for all the answers.
 
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