Sapphire HD7870 fan not spinning when moved from PCIE gen 2 to gen 1

Deyan Dobromirov

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Jun 19, 2015
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Recently, I bought a new GPU and sold my HD7870 to a friend, who has the following mobo.

The strange thing is that the last time I had my PC open running Borderlans 2 to swap the cards around for seeing that both fans spin to know that I will not sell a faulty card to my friend, and they did. I never push my HW to its limits, and prefer running it cooler rather than throttled. This HD7870 is 3 years old, but both fans ran fine when the card was in MY Mobo ( Asrock 970 Extrieme 4 ), so why not his. And yes we live in Bulgaria, where most of the mid-grade cards are not available in the HW shops, so he can't really go and by a HD7870 at a decent price.

Yesterday I went at his home and installed my fully working HD7870 like so ( The top slot closest to the CPU ). Only to discover that when my HD7870 was pared with his Intel chipset ASUS mobo, the fan marked in red parallelepiped was not spinning. Strange but fact.

I currently resolved this issue by installing the Sapphire Trixx utility, and created a custom profile for the fans. Once the fan throttle reaches about 82%, both fans spin as expected. I know exactly that this is not a fan issue, because it worked 4 days ago, and nothing will happen to a card if it is sitting inside the shown foam box covered in anti-static. Other than that we installed Crimpson from the AMD's website and from Sapphire's website. The result is the same.

So any Idea why this happens, as to me it looks like a PCIE gen 1 issue ?
 
Solution
update the BIOS of his motherboard within BIOS using

eventually remove the cover on the 8pin ATX power connection of the motherboard and connect a ATX 8pin power connector instead of just 4pins.

try your power supply (chieftec could be the problem in his system)
update the BIOS of his motherboard within BIOS using

eventually remove the cover on the 8pin ATX power connection of the motherboard and connect a ATX 8pin power connector instead of just 4pins.

try your power supply (chieftec could be the problem in his system)
 
Solution

jr9

Estimable
That card is fine I think. I didn't recognize that board at first. It's actually a Core 2 Duo era motherboard from 10 years ago. It's P35 chipset does not support even PCIe 2.0 I think. I am not sure if that card could even properly function in a PCIe 1.0 slot as a PCIe 3.0 card.
 

Deyan Dobromirov

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Jun 19, 2015
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I currently see that there is a BIOS releases til 2009 here: https://www.asus.com/bg/Motherboards/P5K_DeluxeWiFiAP/HelpDesk_BIOS/

But I will sure to try the power all the pins of his MOBO. The card functions perfectly fine, yesterday (Sun. 10-12-2017) we played a bit of Borderlands 2 and Dead Island all maxed out at 720p making a solid 60 fps. My friend's PSU is modular thousand watts, cannot recall the exact brand though. The GPU is powered via a dedicated modular cable labeled "VGA1", which end consists of two 8-pin power connectors.
 

Deyan Dobromirov

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Jun 19, 2015
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So far the card behaves exactly like this one here: https://www.youtube.com/watch?v=ul531B6eY_E
This guy made a custom PWM and he even got the board:
https://www.youtube.com/watch?v=SnnML12Gxk0
 

Deyan Dobromirov

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Jun 19, 2015
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Yes, I can. The thermal regulation works and I've set the custom profile to a huge steep ramp when the GPU reaches 65C threshold. I've seen that the maximum temp it can handle without damage is 80C, but I do not wanna take that chance, that's why I made a "relay" controller so to speak. I am thinking of getting a replacement fan from here. It will not be as "original" as the old one, but at least I must match the fan wattage if I am gong to resolder the pins. I might even leave the plastic cover on and cut the current cables, soldering a "normal" PWM pan socket like the CPU.

I see they are sold here for 14 USD, but kinda prefer it to be replaced with something that can be bought locally
 
why do you wanna do all this, while the temperature is fine?
Damage will not happen because the card would shut down or throttle, the temp. for that would be like 100°C.
All up to 90°C is ok, 80°C should be preferred. For the Saphire 7870 dual-x 70°C is normal, if the inner case cooling is ok
 

Deyan Dobromirov

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Jun 19, 2015
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I was just adding some other options in case the fan is somewhat faulty. First we need to see if the Mobo is powered correctly or something. We're gonna update the bios and check the connections. See you guys on couple of days.
 

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