Looking help for some funny connection issue

haning.auror · Dec 11, 2017

First of all sorry for my bad english

So hello, do you know what wrong with my laptop. i got unstable connection SOMETIMES. but it just happen often., sometimes worse than that. its okay when i go for utube or browsing , download get 2mb/s . but playing online game hell no. this what i already try

1. Restarting router ( thousand times )
2. Put my laptop exactly beside the router ( since it wifi i tried to get better signal )
3. Boot into safe mode with only networking service
4. disable firewall , VPN ( from AVAST ).
5. Disable proxy setting on LAN connection setting ( pointless tough )
6. Cleaning regristy , system junk
7. Restart my computer
8. Check the connection with other laptop , works fine
9. Speedtest i got around 20ms ping. 13 mb downstream , 1-3mb upstream, sometimes upstream change
10. pls help me

Let me know if it hardware problem

Hardware details :

Processor : Intel Core i5-2410 CPU @2.3GHZ 2.29GHZ
RAM : 4GB ( 3,84 Usable )
System Type : 64 Bit
Wireless Driver : Atheros AR5B97

NB : what i mean unstable connection is get RTO frequently . like i ping www.google.com , i will get alteast 1 RTO in 10x pinging

let me know if u want something

dont blame me about the thread titlte. my simple title keep rejected. haha.

boosted1g · Dec 11, 2017

Have you tried plugging PC into router via etherent?

That will very easily tell you if the problem is with WiFi hardware or with the PC/Internet connection itself.

Ralston18 · Dec 11, 2017

RTO's via "ping" - correct?

Some servers are configured not to respond. And remember that the path to the server(s) is always changing. Even in the same session.

Try running "tracert" and "pathping" via the command prompt.

As you have done, continue to target Google's website and/or the gaming sites' IP addresses.

Could be that the problem is with your ISP provider or somewhere even further along.

Feel free to post the tracert and pathping results.

haning.auror · Dec 11, 2017

Ralston18 :

First of all thanks for replying

i already try other computer with the same connection and it work very well. so i think it is not server problem or my ISP problem . can you tell me how to tracert.

my problem disappear rn , i will try tracert when my problem comes again.

This is my tracerT result when my connection is stable : https://imgur.com/a/ncBcb

haning.auror · Dec 11, 2017

boosted1g :

i havent, since i dont have ethernet cable. is there anything to try beside using ethernet cable ? using other wifi maybe ? i will try.

Ralston18 · Dec 11, 2017

Failure "first hop" ?

Try another known working Ethernet cable.

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Looking help for some funny connection issue

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