New Graphics Card, No Display, PCIe Compatibility

CivBase

Commendable
Feb 13, 2017
6
0
1,510
--- Update 2 ---
I tried enabling the "PEG Force GEN1" feature on the BIOS, but that did not fix the problem.

I removed the CMOS battery to reset it and the problem remains. I still get the 8 beeps and no display.

--- Update 1 ---
I installed a speaker to get beep codes. It played one long beep, 8 short beeps, and a long pause followed by one more beep.

According to the manual, 8 beeps in POST is a "Display memory error (system video adapter)". The troubleshooting instructions are "If the system video adapter is an add-in card, replace or reseat the video adapter. If the video adapter is an integrated part of the system board, the board may be faulty."

I have reseated the card a dozen times now and verified that it works on another device.

Also, I tried removing the only other PCI card - a wireless card plugged into a PCIe x1 slot. It did not fix anything, but I am leaving it out for future tests.

--- Original ---
I recently replaced the graphics card (an ASUS GTS 250) in an old computer with something a bit more modern (an EVGA GTX 670) so it could handle more games. After I made the swap, I was not able to get any display through the card - not even the POST screen.

Mobo: Biostar IH55A-MHS (BIOS rev 927)
CPU: Intel Core i3-540
Graphics: EVGA GTX 670
PSU: EVGA 650 BQ
RAM: 8 GB DDR3
OS: Windows 10 (64-bit)

Is it possible this is due to a PCIe incompatibility? Both the CPU and GPU are supposed to support PCIe gen 2... but I can't think of anything else at this point.

More Background
The computer worked fine with the old graphics card. When it didn't work with the new one, I figured it must be the new graphics card, the BIOS, or the power supply.

I tried swapping the graphics card in my main PC for the GTX 670 and it worked, so it must not be the new graphics card.

I put the old GTS 250 back in and it worked, so I must not have broken the PCIe slot or the motherboard. I then updated the BIOS to the most recent revision from the manufacturer's website (rev 927). I then swapped the cards again and it still didn't work.

I put the old GTS 250 back in, uninstalled the graphics driver, and configured Windows to start in Safe Mode. I swapped the cards again and it still didn't work.

The old power supply - a Logisys PS575XBK - might not have provided enough power (even though it was supposedly rated for 575 W) and it was probably a fire hazard anyways, so I swapped it for an EVGA 650 BQ. Still nothing. I put the GTS 250 back in to verify I didn't miss any connections.

Other Notes:
  • ■ The case lights come on and blink normally
    ■ The fans on the CPU, case, power supply, and graphics card all spin
    ■ The mechanical harddrive spins
    ■ The CPU runs at a cool 70 degrees Fahrenheit
    ■ I made sure to use both 6-pin power connectors on the GTX 670
 
Solution
then i would check the power gpu receive from psu and board ans made shure it is well seated in the board also if you could find a similar gpu as the 670 to try it i n test on the board since you might need bios upgrade for motherboard .

CivBase

Commendable
Feb 13, 2017
6
0
1,510
Yes, the old computer works with the new PSU and the old GTS 250 graphics card - and the new GTX 670 graphics card works in other computers. However, when I put the new card in the old computer (with either PSU), I get the display memory error.
 

CivBase

Commendable
Feb 13, 2017
6
0
1,510
There is only one PCIe x16 slot on the board. There are two other PCI (not express) slots and a PCIe x1 slot, which is not long enough to fit the graphics card.
 

scout_03

Titan
Ambassador
then i would check the power gpu receive from psu and board ans made shure it is well seated in the board also if you could find a similar gpu as the 670 to try it i n test on the board since you might need bios upgrade for motherboard .
 
Solution