hard drive storage space is 0

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akfi

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Feb 20, 2015
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I bought a new WD green 500gb hard drive and wanted to install windows 10 on it but during the installation the power went out for a few minutes so I opened the pc to repeat the process again it states that my free space on the new hard drive is 0 and the delete button is gray

thanks
Ask me if any extra info is needed.
 
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SkyNetRising

SkyNetRising

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Jan 4, 2016
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Clean the drive and restart install process.
Boot from windows install media, go to command prompt and execute:
  • diskpart
    list disk
    select disk 0 (verify that you select the right disk. Next command destroys any data on the drive.)
    clean
    exit
Reboot and relaunch windows install.
 
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akfi

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Feb 20, 2015
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could include the exact command to use in the cmd window
thanks
 
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USAFRet

USAFRet

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Mar 16, 2013
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clean is the specific command.
But you need to do the preceding steps to get to the proper drive.
 
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akfi

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Feb 20, 2015
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I did clean it but i meant how to input the said commands in CMD because when i type them in it says wrong command for ex I type diskpart in CMD and press enter and it says no such command
thanks
 
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USAFRet

USAFRet

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Give us the full text of what appears on your screen, including the parts that you don't type.
This is probably just trying to read from the wrong folder or drive.

For instance:
The exact text of "C:\Users\YourName\ diskpart.exe" will fail, because it is trying to read from the wrong drive and folder.

So what does yours show.
A screencap if possible.
 
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akfi

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Feb 20, 2015
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I managed to execute the commands but still having the same problem
Here..
https://www.dropbox.com/s/7akqzgmc8fp5s36/25346348_10210689985671946_1307593509_o.jpg?dl=0

https://www.dropbox.com/s/8gg1lpfjvcn7yy3/25346503_10210689985551943_1781656736_o.jpg?dl=0
 
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akfi

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Feb 20, 2015
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Yes the 58 gb is a usb stick
so you think my 500gb hard drive is busted, ill go visit the store i got it from now and see how I can sort this out
Thanks to both of you !
 
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