Website banned on my home network

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torresraul555

Commendable
Dec 13, 2017
14
0
1,520
As of Saturday around 12pm cst I was unable to sign in using my playstation network account on any device. Everything was working just fine the night before around 3am cst. SO this issue occurred within a 5-8 hour time frame. I've talked to a PSN supervisor and an AT&T supervisor, even made a 3 way call and it's just pretty much one blaming the other the entire time. I know about routers and how they work as well as IP's and all with firewalls. We've pretty much went though all types of troubleshooting from opening ports to even switching routers on AT&T technician when he came. But still same issue (ACCESS DENIED) can anyone possibly help? Will it work if I get a new router that's nowhere near the same model as the one I have, because they just switched it with being the exact same model as before. IP changed and still same issue.
 
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bill001g

Titan
Aug 9, 2012
28,318
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Generally by default a router allows all traffic. If the router was swapped out it likely also started with default config. You could I suppose reset your router to factory default again.

It might be a dns issue but that is only a guess. Change the dns to 8.8.8.8 in the router. Better yet if you can change it in the end device so your router is not involved in the dns process.

If you really get desperate you could try a VPN, there are some you can get a free trial but most are only $10 for a month which is much less expensive than buying a new router.

Not sure really what to suggest, maybe try to access on your cell phone using the cell network rather than wifi. That is a completely different network, but it depends what you are doing obviously you can't play most the games on the phone.
 
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torresraul555

Commendable
Dec 13, 2017
14
0
1,520


Yea we tried the DNS issue and no good also same thing as before. And at this point I just kinda want everything back to the way it was.
 
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torresraul555

Commendable
Dec 13, 2017
14
0
1,520

The only website being banned is playstation network and to be more specific its anything involving me to sign in to whichever account on my home network.
 
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ex_bubblehead

ex_bubblehead

Titan
Moderator
Aug 24, 2012
16,247
1,516
87,240

Someone in your household using cheats and such? Sounds like a ban for cheating is in effect. Those, by the way, are permanent, and cannot be bypassed by changing IP addresses.
 
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torresraul555

Commendable
Dec 13, 2017
14
0
1,520

I am usually the one who manages everything related to the router. Other then that it will be AT&T second hand
 
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