I have a NZXT SWITCH 810 CASE,NEED A POWER BUTTON

threebills11 · Dec 13, 2017

so the switch 810 case i have ,the power button doesnt work,i can still start the pc,i just haved to slide off the door everytime and use the mobo's power button.I'd rather not do that,i looked on EBAY and supposedly found one,i dont even know if its the right one and the shipping is 30 buks alone.Is there somewhere i can buy parts for this,from NZXT,or somewhere in the US?

Darkbreeze · Dec 14, 2017

Contact NZXT. They DO sell some replacement parts.

You should actually be able to replace JUST the switch itself, without the button. If you pull the switch you will probably find that it is a common, likely universal, PC power on switch. Most of them have some kind of part number on them and THAT will usually lead you to a replacement.

Not always though. Occasionally the power switch is proprietary. Seems I read about a whole bunch of these Switch 810 (And other NZXT case power on switches) going bad and that there were universal replacements for them on Amazon and Ebay. Need to know what the actual switch itself looks like though with out the button or get a part number off of it.

You could also just get a universal switch and wire it up, mount it UNDER the case, or wherever it's out of sight, and use that to trigger the unit on or off. Might even be able to pop it directly in place of the one that's there now.

https://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=PC+power+switch

threebills11 · Dec 15, 2017

Darkbreeze :

ya,thanks mate..i know its just a switch,had someone say just get a momentary switch,problem is ...fitting it in the comp without dismay,i just thought it would be easy enough as NZXT selling it and i could just replace,but imma have to just make this one work,....i mean i just start the comp up from the motherboard for now.....i was told to get any "momentary switch"....which is an idea,,,and i could make it work,im a maintennce guy by tradembut i still have to find said momentary switch,but then again i havent searched too much lol

smorizio · Dec 15, 2017

the vendor should be able to send you the whole front pannel. it may be under warranty if you ask them.

threebills11 · Dec 15, 2017

Darkbreeze :

I'm basically annoyed i paide 180 buks for this case and something so minute as the power button breaking is a problem...its ridiculous,thank yopu for your help,just saying its insane that a 200 case has a stupid problem like this after a year and a half

Zerk2012 · Dec 15, 2017

If you can't get the power switch the just hook up the reset switch to the power switch connector on the motherboard and use it as a power switch.

4745454b · Dec 15, 2017

In all the years of using and building computers I've nearly never seen a switch break. I've had one die. (If you do buy one, momentary on, not constant on btw.) What happens much more often is it's not plugged into the board correctly. Double check the switch, it's probably in the wrong spot.

As mentioned above you can use the reset button as well. If you plug that in and it still doesn't work then you aren't plugging it in correctly.

Darkbreeze · Dec 15, 2017

No to be contrary, but I've seen tens of power switches stop working. Not "break" exactly, simply "not switching anymore" would be more acccurate. It's a moving part that can and does fail.

Obviously some will be better quality than others. Actually I've even had to replace them on my own cases in the past. I've had two Cooler Master cases that have had switch failures. Push down on switch, no telltale click and no triggering of power. Clearly switch failure. As I said, most PC on/off switches are similar in design and can be sourced from many places for cheap.

If the case is not very old though, I'd agree that contacting NZXT and asking for a replacement is a good idea. Fractal Design sent me a whole extra set of feet and a brand new windowed side panel when I complained about minor scratches on my Define S out of the box. I honestly doubt NZXT will be any less helpful and if you cannot get any love you might try contacting Eric Lam on the NZXT CAM forums

http://support.camwebapp.com/users/158876808-eric-lam

I'm sure he can put you in touch with the right person to get it fixed. I wouldn't think a whole panel needs replacement. The switch just pops right out of a clip on most of these cases that I've seen.

Darkbreeze · Dec 15, 2017

NZXT Warranty Policy

Warranty Length

New NZXT computer cases, temperature meters, fans, and cables carry a 2 year warranty from the date of purchase for parts and labor. NZXT HALE90 power supply units receive a 5 year warranty. Kraken X61/41/31 coolers carry an extended 6 year warranty. All NZXT Certified Refurbished products carry a 1 year warranty from the date of purchase for parts and labor. Any replacement product will be warranted for the remainder of the warranty period or thirty days, whichever is longer. Proof of purchase is required for warranty service.

threebills11 · Dec 15, 2017

Zerk2012 :

thats a great idea too,thanks!

4745454b · Dec 15, 2017

I know they can fail. The only time I ever had one fail was on one of my older cases. In all other "cases" (pun intended.) the reason why a PC won't power on from the button is it's plugged in wrong. If this has always happened then I'm sure it's plugged in wrong. If it used to work and now does, I'd double check to make sure it's not loose or something. If it's still tight the the switch did die. It's a moving part and can fail, but they are normally very solid things that, at least for me, rarely fail.

Darkbreeze · Dec 15, 2017

I agree. However, you and I probably don't use the switch nearly as much as a lot of people do. Also, "punching" the switch, by pushing it more firmly than is strictly necessary (Which I've seen plenty of people do, especially if they are mad at the computer for some silly reason) can prematurely cause the switch to fail.

I rarely if ever touch the switch on my case. My system, and likely yours, are usually either on or sleeping, so the only time the switch gets touched is on the rare occasions when an actual cold boot is needed, or after replacing some hardware or after a power failure. Some people use the switch constantly for everything from restarts to sleeping. Plus, although I don't think this applies to the case in question, some case manufacturers really cheap out on small electronics like the power switches and mini boards for the front panel connectors.

4745454b · Dec 15, 2017

I'll give you that. I probably use my power button maybe 4 times a year.

threebills11 · Dec 16, 2017

kewl,thanks a lot guys,good info here,imma look into talking to nzxt and if they cant help either get a dummy switch or get it to work somehow lol,thanks again for he help!

threebills11 · Dec 16, 2017

4745454b :

just to add...the switch(was) very light to turn on,and our lovely cookie(our baby cat) constantly looks for afection on the case being its right next to me,so she would constantly jump on th etop of the case,turning the button on and off,the worst time was when i was in a raid crafting sumtin in ddo and couldnt get back in to finish what i was doing....but ya...i think her turning it on and off didnt help lol

Darkbreeze · Dec 16, 2017

NZXT generally has pretty good product support. If you start a support ticket with them I'm quite sure they'll send you a new switch for free. I had an issue with my Grid+ v2 controller that was due to a bad cable and they simply sent me an entire replacement unit free of charge. Had the new unit in less than three days.

Don't put it off though, contact them ASAP because with the holiday shipping it may take longer for things to get sent out and longer for deliveries to arrive.

4745454b · Dec 16, 2017

I have a cat here as well. Two actually. One of them broke a 48" Samsung I bought when I moved in. Had it for a day or two. The other likes to jump onto my case. She is the reason I have a ruler on the top so she can't press the buttons. Cats...

Darkbreeze · Dec 16, 2017

Hah. I've got one of those wooden backscratchers and the cats here have learned to stay away from my computer desk or they get whacked on the rump. They still THINK about it, but they have learned to suppress their desires to be near my hardware these days.

threebills11 · Dec 16, 2017

4745454b :

ya.might be a spring or sumtin inside not hitting the contact,i just havent taken it apart yet being im lazy...cause i know when i start..it will be an all day project...have off tomorrow,ill start in the morning lol

I have a NZXT SWITCH 810 CASE,NEED A POWER BUTTON

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