- Dec 13, 2017
- 4
- 0
- 510
In September I built a new PC and everything on it worked perfectly up until about the beginning of November. Now I get seemingly random system lock ups, sometimes multiple times a day and other times not for a few days.
Description of lock up: The screen freezes on what it was displaying while audio may continue for a bit before jittering/looping the last millisecond of audio then completely stopping. KB/Mouse do not work (numlock light won't turn on/off if pressed) and the case power button does not work normally, only if held down for ~4 seconds. There doesn't seem to be any change in how the PC is running (like either cpu or gpu fans suddenly turning up or off) when it does happen.
It seems like it mainly happens when using an internet browser (have switched between browsers and that didn't help), most often while streaming youtube/twitch. However, the system will not freeze while playing a game and it seems like I can prevent it from freezing if I have a game running on a second monitor while browsing the internet.
Things I have tried:
-Clean install of Windows 10 on a different SSD
-reseating and changing channels of RAM
-lowering RAM clock from 2400 to 2133 (seemed to make the freeze less frequent)
-reseating GPU
-Cleaning out PSU
-Aida64, Furmark, Prime95, Memtest86 tests, all of which came back clean (although only run for 3-6 hours)
-Malwarebytes and Norton full system scans which came back clean
-Updating drivers, bios, and latest version of windows
-reverting to original bios (now back to most current)
-I have tried to leave task manager or HWinfo running on the second screen to see if I could catch anything that looked weird when it freezes but nothing has seemed really out of the ordinary
-Windows Event Manager doesn't seem like it gives an error besides unexpected shutdown/power loss
System Specs: Here is a pcpartpicker list of the parts
MOBO: ASRock AB350M Pro4
CPU: AMD Ryzen 5 1600
GPU: Asus GTX 1070 Turbo
RAM: G.Skill - Aegis 16GB (2 x 8GB) DDR4-2400 Memory
PSU: Corsair CX600M (only part reused from last PC)
SSD: Samsung 850 EVO 250gb
I’m honestly at a loss for what to do, I’m about to have to switch back to my Intel setup which I don’t want to do. Any input would be appreciated.
SOLVED: got new ram that is listed on the mobos support page and this completely solved it
Description of lock up: The screen freezes on what it was displaying while audio may continue for a bit before jittering/looping the last millisecond of audio then completely stopping. KB/Mouse do not work (numlock light won't turn on/off if pressed) and the case power button does not work normally, only if held down for ~4 seconds. There doesn't seem to be any change in how the PC is running (like either cpu or gpu fans suddenly turning up or off) when it does happen.
It seems like it mainly happens when using an internet browser (have switched between browsers and that didn't help), most often while streaming youtube/twitch. However, the system will not freeze while playing a game and it seems like I can prevent it from freezing if I have a game running on a second monitor while browsing the internet.
Things I have tried:
-Clean install of Windows 10 on a different SSD
-reseating and changing channels of RAM
-lowering RAM clock from 2400 to 2133 (seemed to make the freeze less frequent)
-reseating GPU
-Cleaning out PSU
-Aida64, Furmark, Prime95, Memtest86 tests, all of which came back clean (although only run for 3-6 hours)
-Malwarebytes and Norton full system scans which came back clean
-Updating drivers, bios, and latest version of windows
-reverting to original bios (now back to most current)
-I have tried to leave task manager or HWinfo running on the second screen to see if I could catch anything that looked weird when it freezes but nothing has seemed really out of the ordinary
-Windows Event Manager doesn't seem like it gives an error besides unexpected shutdown/power loss
System Specs: Here is a pcpartpicker list of the parts
MOBO: ASRock AB350M Pro4
CPU: AMD Ryzen 5 1600
GPU: Asus GTX 1070 Turbo
RAM: G.Skill - Aegis 16GB (2 x 8GB) DDR4-2400 Memory
PSU: Corsair CX600M (only part reused from last PC)
SSD: Samsung 850 EVO 250gb
I’m honestly at a loss for what to do, I’m about to have to switch back to my Intel setup which I don’t want to do. Any input would be appreciated.
SOLVED: got new ram that is listed on the mobos support page and this completely solved it
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