My laptop stopped recognizing its HDD

OneDerscore

Commendable
Nov 7, 2016
39
0
1,530
I purchased this laptop 21 days ago: https://www.newegg.com/Product/Product.aspx?item=N82E16834725036

In it is a 512GB nvme ssd and a 1TB HDD, here's some more specific info about it: http://www.userbenchmark.com/UserRun/6130385

Earlier today my D: drive stopped showing up. At first I was confused after not seeing it in file explorer. Disk Management showed no sign of it, and nor did CrystalDiskMark (only my SSD shows up on the list).

If I try to open a shortcut to a file on the drive it gives this message: https://gyazo.com/9bcc31938e89a7d2ed5a8eee19b2cad8

I don't know what other diagnostics to run, but to me this seems completely mysterious. If you can lend a hand then I'd greatly appreciate it, thanks.