New PC build crashes at random while on YouTube

pablovalentini

Prominent
Dec 16, 2017
1
0
510
Hello all, really need some help figuring this out. So I just built myself a PC for the first time about a week ago. It posted on the first attempt and everything seems to be working great. Have not overclocked at all, but I did set the frequency of the ram to 3200MHz (which the mobo supports and is what the ram can run at). Other than that I installed some basic programs like steam, chrome and such, nothing non mainstream or large.

The issue is that, randomly, the system will completely crash while I am on YouTube with chrome. It does not show a black screen or a blue " your PC ran into a problem" screen, it freezes on the YouTube page with a small blue graphical bug on the top left corner of the screen. I have no idea what it could be, any help is greatly appreciated as I am not educated in computer diagnostics and since I built it I cannot send it back to anyone to get it checked.

Thank you!


Here are my hardware specs:

Intel i7 8700k @3.7GHz
Asus Strix Z370-E
Corsair LPX 2x8GBs (3200MHz)
Corsair H115i CPU Cooler
Asus Strix GTX 1080 (Boosted Clock)
Corsair RMx750w 80 Gold+
Samsung SSD 850 EVO 500GB
Seagate BarraCuda 1TB Hard Drive
 
Solution
make sure the mb bios is up to date so that there no bios bugs. download intel newest chipset drivers from intel. adobe has been updating there flash program that a lot of old you tube videos are. try there beta flash see if your browser more stable. also need if you have the newest viodeo plug in for you tube as newer videos are not using flash plug in. on the browser make sure flash is turned on. try the newer firefox quantum or crome beta with the newer engines. they run web based video better then there older browsers. if your build still locking up. download hardware info 64 bit set it to logging and sensor make sure power and temps are fine.
make sure the mb bios is up to date so that there no bios bugs. download intel newest chipset drivers from intel. adobe has been updating there flash program that a lot of old you tube videos are. try there beta flash see if your browser more stable. also need if you have the newest viodeo plug in for you tube as newer videos are not using flash plug in. on the browser make sure flash is turned on. try the newer firefox quantum or crome beta with the newer engines. they run web based video better then there older browsers. if your build still locking up. download hardware info 64 bit set it to logging and sensor make sure power and temps are fine.
 
Solution

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