- Dec 17, 2017
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Hello,
I just bought a new ASUS laptop yesterday and every time I boot it up, or run Google Chrome, or play video games (Guild Wars 2, League of Legends, Steam games), the CPU goes crazy. Sometimes it spikes when I don’t have anything open. I cannot make it 5 minutes into a League game without it sounding like my computer is literally going to explode and die. The fan gets really loud and hot. Even when I open the Task Manager the CPU spikes between 45% to 70%. Nothing seems to be wrong other than it heating up for no apparent reason. I’m wondering if it isn’t using the right processors/graphics card. I have tried updating the drivers and it says everything is up to date, and I have scanned my laptop with AVG (nothing came up) but that did not seem to help anything. I'm at a loss of what to do. I just want to be able to play games and listen to music without my laptop exploding.
Another thing I am wondering about is why there are multiple of the same task open in Task Manager? For example, when I open League of Legends, there will be 3 of them open in the Task Manager. Same for when I open 1 tab on Google Chrome, it will show like 7 or 8 in the Task Manager. This makes the CPU spike like crazy.
Laptop information below:
OS: Windows 10 Home (64-bit)
Processor: AMD FX-9830P RADEON R7, 12 COMPUTE CORES 4C+8G 3.00 GHz
CPU: AMD Quad Core FX-9830P
This is the laptop I have:
https://www.newegg.com/Product/Product.aspx?Item=N82E16834234538
Please let me know if you need more information.
Thanks, Lindsay
Update: I will be attempting to reset my laptop back to the state I got it in. Hopefully this helps.
I just bought a new ASUS laptop yesterday and every time I boot it up, or run Google Chrome, or play video games (Guild Wars 2, League of Legends, Steam games), the CPU goes crazy. Sometimes it spikes when I don’t have anything open. I cannot make it 5 minutes into a League game without it sounding like my computer is literally going to explode and die. The fan gets really loud and hot. Even when I open the Task Manager the CPU spikes between 45% to 70%. Nothing seems to be wrong other than it heating up for no apparent reason. I’m wondering if it isn’t using the right processors/graphics card. I have tried updating the drivers and it says everything is up to date, and I have scanned my laptop with AVG (nothing came up) but that did not seem to help anything. I'm at a loss of what to do. I just want to be able to play games and listen to music without my laptop exploding.
Another thing I am wondering about is why there are multiple of the same task open in Task Manager? For example, when I open League of Legends, there will be 3 of them open in the Task Manager. Same for when I open 1 tab on Google Chrome, it will show like 7 or 8 in the Task Manager. This makes the CPU spike like crazy.
Laptop information below:
OS: Windows 10 Home (64-bit)
Processor: AMD FX-9830P RADEON R7, 12 COMPUTE CORES 4C+8G 3.00 GHz
CPU: AMD Quad Core FX-9830P
This is the laptop I have:
https://www.newegg.com/Product/Product.aspx?Item=N82E16834234538
Please let me know if you need more information.
Thanks, Lindsay
Update: I will be attempting to reset my laptop back to the state I got it in. Hopefully this helps.
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