Help with this please

tutong_21

Prominent
Dec 4, 2017
45
0
530
This is my current specs

CPU: A8 7600
MoBo: MSI A68HM-E33 V2
PSU: Aerocool VX500 500w
GPU: Onboard Radeon R7

I have a MSI GTX GeForce 1050ti Gaming X that I can’t use because when i plug the GPU in, the ports on the back side won’t work. Is this possibly an issue with the PSU or the Motherboard?

PS: i’m not good with computers, pls make it understandable for nutshells thanks
 
Solution


Process of elimination. It always could be, so try the least expensive solution first and work your way up. Ideally it's just a software or configuration problem. That's a far cheaper fix than hardware replacement, so start with that and let us know how your luck goes, and unfortunately until we've ruled out that software is the cause, we can't make assumptions about the hardware unless there's obvious flaws with it. As it stands, things seem to "work" appropriately, so we should start with the operating assumption your computer is just...

tutong_21

Prominent
Dec 4, 2017
45
0
530
Sorry. I mean the ports on the back side of the GPU (all display ports). The display ports from the motherboard works, but somehow when I use the GPU’s, nothing is showing
 

DSzymborski

Titan
Moderator


What port are you specifically trying to connect to your monitor? And are there any VGA adapters in the mix?
 

tutong_21

Prominent
Dec 4, 2017
45
0
530
I’m using an HDMI cord currently to connect my monitor to the motherboard’s HDMI port. GPU doesn’t have a VGA port. We also tested a DVI, not working still.
 
Just in case it's something obvious: Did you plug the GPU in with cords from your power supply?

As for other common issues: Sometimes your computer's boot settings default to using the processor-based graphics capability; in other words, you may not even be pumping picture through the card. You may wish to see if you get something plugging it into the motherboard based video outputs.

Now, as far as the fix goes, make sure you have the latest BIOS for your board as above, and you should also check to see in the BIOS (look around, usually there's some category like port management or something) and make sure that the graphics is set to use PCI-E or something of the like, instead of the "iGPU".

If it's not either of those, no idea, but just thought I'd give my 2c.
 

tutong_21

Prominent
Dec 4, 2017
45
0
530
Really appreciate the replies guys. But I’m not that really familiar with the Bios settings. I may even f up the whole system. Will it still be posisble that the problem is with my psu or mobo?
 


Process of elimination. It always could be, so try the least expensive solution first and work your way up. Ideally it's just a software or configuration problem. That's a far cheaper fix than hardware replacement, so start with that and let us know how your luck goes, and unfortunately until we've ruled out that software is the cause, we can't make assumptions about the hardware unless there's obvious flaws with it. As it stands, things seem to "work" appropriately, so we should start with the operating assumption your computer is just not configured properly, and therefore you should be looking in your BIOS to check as a first step.

As for BIOS, just be careful - but the settings you're looking for should show very similar options to those I've listed, and if needbe you can always google where to find them, typically by doing something like:

"<Brand name> Motherboard UEFI/BIOS (as appropriate) how to find ..... (setting you're looking for)"

If your PSU was bad, your mobo would probably not light up and your PC would not boot. Or your PC would randomly lose power. If the mobo is bad, not much of anything is likely to be working very well. So, unless that matches what you've seen, I would assume software.
 
Solution