Hey guys im having a big issue with my ATT internet. I mainly use it for gaming but there will be times of huge ping spikes of 2000+ and then it will go down to 500-1000 and stay there for a long time. I ran a trace route on my 192.168.x.xxx if that will help i can paste it as well.
traceroute to www.google.com (216.58.218.100), 30 hops max, 38 byte packets
1 99-16-68-2.lightspeed.rsbgtx.sbcglobal.net (99.16.68.2) 1171.520 ms 1447.687 ms 345.546 ms
2 71.144.128.246 (71.144.128.246) 145.019 ms 70.748 ms 858.963 ms
3 71.144.129.91 (71.144.129.91) 2089.501 ms 1728.227 ms *
4 12.83.86.149 (12.83.86.149) 1164.310 ms 698.174 ms 657.788 ms
5 12.123.18.237 (12.123.18.237) 601.675 ms 672.215 ms 656.376 ms
6 12.255.10.100 (12.255.10.100) 712.108 ms 1043.048 ms 1155.330 ms
7 * * *
8 108.170.238.221 (108.170.238.221) 243.063 ms 1606.792 ms 1352.288 ms
9 dfw25s07-in-f4.1e100.net (216.58.218.100) 865.024 ms 505.000 ms 363.047 ms
Ive turned off all other devices on the network off while this happens and non of it helps. Any other things i can check or what the problem might be? ATT says its not their side and my line is clean and theres nothing wrong, but when this happens i cant even load a web page. Any help would be appreciated thanks.
traceroute to www.google.com (216.58.218.100), 30 hops max, 38 byte packets
1 99-16-68-2.lightspeed.rsbgtx.sbcglobal.net (99.16.68.2) 1171.520 ms 1447.687 ms 345.546 ms
2 71.144.128.246 (71.144.128.246) 145.019 ms 70.748 ms 858.963 ms
3 71.144.129.91 (71.144.129.91) 2089.501 ms 1728.227 ms *
4 12.83.86.149 (12.83.86.149) 1164.310 ms 698.174 ms 657.788 ms
5 12.123.18.237 (12.123.18.237) 601.675 ms 672.215 ms 656.376 ms
6 12.255.10.100 (12.255.10.100) 712.108 ms 1043.048 ms 1155.330 ms
7 * * *
8 108.170.238.221 (108.170.238.221) 243.063 ms 1606.792 ms 1352.288 ms
9 dfw25s07-in-f4.1e100.net (216.58.218.100) 865.024 ms 505.000 ms 363.047 ms
Ive turned off all other devices on the network off while this happens and non of it helps. Any other things i can check or what the problem might be? ATT says its not their side and my line is clean and theres nothing wrong, but when this happens i cant even load a web page. Any help would be appreciated thanks.