Good Day, really need help guys. I recently replaced my Gigabyte 970a ds3p to MSI 970a Gaming motherboard for my FX 6300. After using it for a couple of days, my computer suddenly locks up. No HDD light, mouse is on but cursor not moving, keyboard not functioning. I tried to replug my usb mouse and it did not turn on(no lights). So I reset my PC and everything works fine again for several hours, or sometimes days. I hope someone can give me an answer. thanks
Computer Locks up, no BSOD,
- Thread starter jayar0729
- Start date
jr9
Estimable
- Dec 6, 2017
- 2,212
- 3
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I've seen this issue occur if either of these are not seated quite right:
- RAM
- GPU
- Anything in the PCI slot
As the issue began after your motherboard upgrade, consider reseating these things. I also recommend updating any device or chipset drivers. If you post your system specs, we could help you locate any possible hardware incompatibilities as well.
- RAM
- GPU
- Anything in the PCI slot
As the issue began after your motherboard upgrade, consider reseating these things. I also recommend updating any device or chipset drivers. If you post your system specs, we could help you locate any possible hardware incompatibilities as well.
jr9
Estimable
- Dec 6, 2017
- 2,212
- 3
- 3,960
The parts are all compatible assuming your RAM frequency is 1066 / 1333 / 1600 / 1866 / 2133.
How are your CPU temps on idle? A bad CPU cooler install can cause overheating and throttling/lockups.
This may be a driver issue. When it freezes, does the sound continue if there is any? Also, did you install everything in the NVIDIA package or just the driver? There are known conflicts with NVIDIA audio and Realtek. One way to help identify NVIDIA drivers are at fault is to see if the problem occurs in safe mode where they are all disabled.
Making sure your chipset drivers and Windows is updated can also help. If that doesn't help, I'd try a BIOS update.
As it's a new board, it could also be a bad motherboard. It's a lower end AM3 board; could be defective if it is failing out of the box and it being the only part that changed.
How are your CPU temps on idle? A bad CPU cooler install can cause overheating and throttling/lockups.
This may be a driver issue. When it freezes, does the sound continue if there is any? Also, did you install everything in the NVIDIA package or just the driver? There are known conflicts with NVIDIA audio and Realtek. One way to help identify NVIDIA drivers are at fault is to see if the problem occurs in safe mode where they are all disabled.
Making sure your chipset drivers and Windows is updated can also help. If that doesn't help, I'd try a BIOS update.
As it's a new board, it could also be a bad motherboard. It's a lower end AM3 board; could be defective if it is failing out of the box and it being the only part that changed.
My ram's freq is 1600 and according to mobo's manual its compatible. My Core temp at idle is 17c and around 58 at load. I have installed NVIDIA package I think but uninstalled some part of it. When it freezes sound is not playing either. It could be troublesome run in safe mode as sometimes the problem persist days apart. My motherboard doesn't have chipset driver for windows 10. BIOS already update to latest version
jr9
Estimable
- Dec 6, 2017
- 2,212
- 3
- 3,960
So it isn't drivers probably, overheating, compatibility, VRM unless I'm reading the numbers wrong. It's also hard to trigger the problem if it occurs randomly over days. TBH, if you don't have a spare board to try, I'd consider just RMAing it. If everything started having issues when you moved to the new board then the issue probably lies where the change was made unless you didn't have Windows 10 before. If they send back another board with the same issue you'd know you have a phantom software issue but generally only hardware problems can completely hardlock a PC and there should be nothing wrong with the other parts. The RMA route is a bit nuclear but sometimes it's not worth the time trying to make a board work especially if its flaking on you out of the box.
Maybe someone else has a better idea hopefully.
Maybe someone else has a better idea hopefully.
reboot your machine, reinstall the GPU drivers from the graphic vendors website. then reboot again.
windows update has been updating the GPU base drivers and causing problems with OEM installs. I have seen several bugchecks with GPU base drivers dated 12/5/2017 and 12/15/2017 that were in conflict with the OEM gpu builds that were installed.
otherwise, provide the current memory dump so it can be looked at with the windows debugger.
windows update has been updating the GPU base drivers and causing problems with OEM installs. I have seen several bugchecks with GPU base drivers dated 12/5/2017 and 12/15/2017 that were in conflict with the OEM gpu builds that were installed.
otherwise, provide the current memory dump so it can be looked at with the windows debugger.
smorizio
Titan
- Jan 22, 2010
- 30,984
- 9
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https://www2.ati.com/drivers/17.40/amd-chipset-drivers.exe
on amd web site under drivers are the newest drivers for the 970 chipset.
on amd web site under drivers are the newest drivers for the 970 chipset.
Good Day. Just an update to my problem. PSU doesn't seem to be the culprit. After using my newly acquired PSU for couple of days without trouble, the problem comes back. So I decided to downgrade my OS from windows 10 to windows 7 and after almost a month no locks up anymore.
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