No signal on display

destinywarlock55 · Dec 20, 2017

Hello,

My friend is currently having trouble "booting" his display. The PC it self turns on but his monitor doesn't get a signal, he built his PC a couple of days ago. he also says that there is a solid white light on his motherboard.

Specs;
Asus Rog AM4 Mobo
Ryzen 7 1700
G.skill Aegis DDR4 16gb
Asus Gtx 1070 Dual OC 8GB
Corsair CX650M PSU

Why is his display not getting any signal?

Thanks!

herrwizo · Dec 20, 2017

There are almost too many possible reasons. Some of them are:

- graphics card not seated correctly
- monitor connected to onboard graphics port instead of discrete graphics
- 6 and/or 8-pin PCI-e connectors not plugged into the graphics card
- BIOS needs resetting and/or updating
- some other component (like RAM) not seated correctly

destinywarlock55 · Dec 20, 2017

herrwizo :

Well he said that he already downloaded the drivers and windows and played StarCraft 2 and it worked fine at first, but it takes randomly shutdown and now his display won't get a signal, he says it still turns on though.

herrwizo · Dec 20, 2017

Tell him to pull out RAM and GPU and then reseat them properly just in case.

If the problem persists, it would be a good idea to try with a different PSU as well (or borrow one just for test - a solid 650W PSU like he has now).

Another idea is to test the GPU separately in a different rig (make sure it has a good PSU) to rule out the graphics card failure.

destinywarlock55 · Dec 20, 2017

herrwizo :

He claims that only his monitor went black and his rig stayed on, and has already swapped the ram.

herrwizo · Dec 20, 2017

Ah, so then this happens ocassionally? Or it just happened a single time?

destinywarlock55 · Dec 20, 2017

herrwizo :

So he installed the drivers yesterday and windows 10, he played StarCraft 2 also, but his display just randomly shut down, and ever since then it won't turn back on. So it started yesterday.

destinywarlock55 · Dec 20, 2017

And it happened multiple times on the first day it started happening, if that makes sense.

destinywarlock55 · Dec 20, 2017

He also got the gtx 1070 8gb for $350 so it does sound kinda sketchy

herrwizo · Dec 21, 2017

Yup, sounds like a faulty graphics card, but to be completely sure, he will have to test it in a different rig (with a good PSU).

destinywarlock55 · Dec 21, 2017

Alright I'll tell him, thanks! :ange:

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