bought new memory, cpu and motherboard and now getting blue screens

Toggle sidebar Toggle sidebar
S

santtu.boman

Prominent
Nov 30, 2017
9
0
510
So problem is i bought new asus prime z370-p motherboard with 2x8gb memory sticks and Intel i7-8700k cpu.
I got these parts 2 weeks ago and installed them. Eveyrthing worked fine for one day and then after that i started to get blue screens with error code WHEA_UNCORRECTABLE_ERROR.
Usually after that my pc didnt show any display or just looped that blue screen when it restarted.
So i tried all kinda stuff to figure out what was causing this problem and i came to that conlusion that motherboard was broken.So i sended it back to where i bought it and got new one back, but now when i got parts installed again i get same problem only this time it happened instantly and didnt take one day. PC just blue screens with same error code or just dont show any display. sometimes it even freezes on bios. I tought that if installing fresh windows would help but when i try to install it from my usb and i get to installing setup i lose display always.
Im very confused what might cause this because its very unlikely that the new mobo is broken again so there must be something else causing this.
I have tested my gtx 1060 gpu on another setup and its working fine.
 
Sort by date Sort by votes
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
you can have memory timing problems but they will not cause a bugcheck 0x124 error.

make sure you put the GPU in the correct slot (if you have 2 slots)
make sure you have the PSU to GPU power connection connected (6 pin)
check the connector and make sure the pins did not get pushed out the back.
check for the same problem on the motherboard power connector 24 pin and the one for the CPU power.

then boot into BIOS and update it or reset it to defaults or configure the RAM timings if you have non qualified RAM. Check the manual to confirm you put the RAM in the Correct slots .

reboot and run memtest86 to confirm your memory timings.

Note: before you run windows reboot in to BIOS and toggle any setting, this will force the BIOS to rescan the hardware and rebuild the database of setting it used. It will send the database to windows for configuration.
Best to do a clean install of windows, but you can also go in to device manager and remove hardware that does not exist anymore.

when you are in windows, make sure you do not have any overclock drivers installed.
if you provide the memory dump it can be checked for certain issues.

 
Upvote 0 Downvote
S

santtu.boman

Prominent
Nov 30, 2017
9
0
510
Sorry for slow answer.

So i forgot to mention that when i first got the parts and got this problem i ran memtest 15 min on both memory sticks and it didnt give any error. But now i cant even get to windows before getting blue screen so i cant test them again.
And both memory and motherboard was bought in one like package so they are compatible to other. My memory sticks are 2xHyperX DDR4 2666Mhz 8gb.
So i kinda doubt that my memory is broken. I tried yesterday one stick at a time and different ports thing but it didnt help at all just same thing. Insta blue screen or no display.
I havent tried yet to adjust voltage of my memory sticks but can it really fix this?
Oh and i havent overclocked anything on my system and every temperature is fine.
I have msi afterburner installed and i read something about how it sometimes can crash pc but i cant remove it cause i cant get to windows.
 
Upvote 0 Downvote
jankerson

jankerson

Judicious
BANNED
Sep 10, 2006
7,885
140
35,640


System specs?
 
Upvote 0 Downvote
S

santtu.boman

Prominent
Nov 30, 2017
9
0
510
Motherboard: asus prime z370-p
CPU: Intel i7-8700K
GPU: Asus nvidia GTX 1060
MEM: 2x HyperX DDR4 2666Mhz 8GB
PSU: Seasonic Focus platinum 650W
SSD: Kingston 240gb
HDD: 7200rpm 1tb seagate
OS: Windows 10 Education 64-bit
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom