Trying to submit a ticket about my CX500 but the part number for it isn't showing up
- Thread starter Northyy
- Start date
i need a part number for which i believe is to identify which power supply i have, "CP-9020047" is the part number but my power supply isn't showing up in this list: https://gyazo.com/fbcaf6b8f3ea4fc1111f266ce0a950e2 i can't submit the ticket without a part number.
I connected to https://support.corsair.com; then I created a ticket, selected PSU, CX Non-Modular and I found it on page 26 (CP-9020047-EU/BULK). You searched for CP-902 instead of leaving the field blank or searching for CP-9020047-EU/BULK; that's why you didn't find it.
the thing is my PSU is modular, not non-modular, i'm assuming that doesn't matter that much, also i click search for part number with the field blank and nothing happens, and i've tried searching just CP and nothing comes up on that either
The specifications at Corsair clearly indicate the CP-9020047 is non-modular. If you still can't find a PSU that starts with CP-9020047 (there are several versions, but I only found the EU version), then contact Corsair because I can't reproduce your issue.
I apparently can't read it is non-Modular indeed sorry about that, and how would i contact corsair? because I've already posted on the user forums but got no replies yet, i've tried typing everything in the part number box and clicking search part number but it doesn't come up with anything, this only happens when i select non-modular
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