New build...can't wake it up from sleep mode

zeliscar

Honorable
May 6, 2016
28
0
10,530
Hi.

I've got a new build this Friday and while I've already successfully troubleshooted through two problems I have another, hopefully last one.

The computer doesn't seem to wake up from Windows 10 sleep mode, at least not by mouse or keyboard. I have to turn it off by holding the power button for 3 seconds, however when I turn it back on it's as if he just woke up from sleep mode - Windows 10 and all my apps already open.

Any idea what could be causing this and how to fix the problem? Thanks in advance.

My system is:
i5-8400
Asrock z370 Extreme4
16GB Ripjaws V
GTX 1080 ti
650w Seasonic Focus+
 
Solution
make sure the mb bios is up to date. in the bios make sure the usb ports are full on. on newer mb look for wake up features in the bios for the mouse/keyboard and ethernet ports make sure there on. in windows power setting make sure wake from mouse and keyboard are on.
make sure the mb bios is up to date. in the bios make sure the usb ports are full on. on newer mb look for wake up features in the bios for the mouse/keyboard and ethernet ports make sure there on. in windows power setting make sure wake from mouse and keyboard are on.
 
Solution