Internet slow with lan cable ?

pyscholab

Prominent
Dec 24, 2017
5
0
510
Hello guys got a pretty weird situation going on. When I use google or any other thing that needs internet on my desktop pc I get high pings and the sites doesn't load.But I can use the internet on my phone normally.I checked background programes etc. But nothing uses my internet. Maybe my lan cable is damaged ? btw Im using win 10 (when I ping google I usually get 34 ms but when I open it I dropout)
 

marksavio

Estimable
Dec 23, 2017
1,679
5
2,960
try this first.
press win+xa. it will popup the command console in admin mode. then type "netsh winsock reset". this will clean up your internet settings. restart and see how it goes.

if this doesnt work then it could just be your internet is slow. can you check your network adapter properties and see if you are connected properly and your linkspeed is 1Gb or 1000Mbps.
 

manos_k

Commendable
Dec 14, 2017
8
0
1,520
Hi, try to make a network speed test.

First, use some online speed-test company to measure your Internet speed. You can go here (Ookla): http://beta.speedtest.net

Usually, there thy monitor your speed with the closest server to your location (pings must be less than 50ms and you download/upload speed must be near your provider offer. Then try also the same test from you mobile phone (there is app there)

If those two ranking are not almost same, then we must check on your local computer from drivers, misconfiguration or some malware.
 

pyscholab

Prominent
Dec 24, 2017
5
0
510
Hi, try to make a network speed test.

First, use some online speed-test company to measure your Internet speed. You can go here (Ookla): http://beta.speedtest.net

Usually, there thy monitor your speed with the closest server to your location (pings must be less than 50ms and you download/upload speed must be near your provider offer. Then try also the same test from you mobile phone (there is app there)

If those two ranking are not almost same, then we must check on your local computer from drivers, misconfiguration or some malware.

Hey tried it yesterday Download is fine 34 ms but when It gets to upload I get an error I think something like "Upload socket error"
 

manos_k

Commendable
Dec 14, 2017
8
0
1,520


Try also the speedtest with your mobile phone. If also there is a problem with upload is something with the router. If not, there is no problem then we can start searching step-by-step in computer.

If you have time and use google drive or any other online storage service try to upload a file there (any file around 2MB). Measure time to upload and we can check from there.

Also please tell me what it supposed to be your Internet speed you pay in your ISP.