Monitor has no signal after graphics card upgrade

jtjeaster · Dec 27, 2017

I installed a new graphics card and the monitor is getting no signal,
Parts
Old Gpu-Galaxy - GeForce GTX 760 2GB Video Card
Gpu-MSI
GeForce GTX 1060 3GT OC
CPU-Intel
Core i5-4590
Motherboard-MSI
B85-G43 GAMING
Power supply
Antec
HCG-620M

marksavio · Dec 27, 2017

what cable are you using? and which port is it attached to in the rear panel?

jtjeaster · Dec 27, 2017

I’m using a DVI cable I’ve connected it to the new graphics card and to motherboard without succes the gpu fans are spinning, I’ve pulle battery of mother board and put back in still no signal

iamacow · Dec 27, 2017

Do you get a BIOS boot screen or just black?

I would say check your video card and make sure the PCIE power cable is plugged in. Also it doesn't matter what video card video port you use as long as your monitor is on the right input.

jtjeaster · Dec 27, 2017

It’s just black there’s no bios I’ve tried repluging the pci-e into gpu and power supply and still nothing

iamacow · Dec 27, 2017

Do you have a different PCIE slot you can try? If not, try installing the old card and see if it boots.

jtjeaster · Dec 27, 2017

I tried anothe pcie slot and the old gpu still no signal

marksavio · Dec 27, 2017

can you first connect your DVI/HDMI cable to your motherboard instead so you can access your BIOS with a display working? we need to check if your BIOS detects your GPU in its PCIE slot.

jtjeaster · Dec 27, 2017

I’ve plugged the monitor into the motherboard and still no signal

marksavio · Dec 27, 2017

you can refer to this checklist/troubleshooting guide in the link below.

http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

jtjeaster · Dec 27, 2017

If the fans are spinning for the parts in the computer does that mean the mother board is working?

marksavio · Dec 27, 2017

yes and no. its just means your powersupply is giving power to your chassis and cpu fans to work through your motherboard. thats just a part of the whole. or thru you GPU, if your fans are running in them as well.

jtjeaster · Dec 27, 2017

So that would mean the mother boards pcie slots are t working?

marksavio · Dec 27, 2017

we need to confirm that first by accessing your BIOS

jtjeaster · Dec 27, 2017

marksavio :

I took it to a local computer place and they tested the new gpu and bios and said they were all working would this mean that it’s most likely the mother board?

marksavio · Dec 27, 2017

if they said the GPU and BIOS is working, then im confused. didnt they test it for you if it boots up your motherboard with the GPU display?

jtjeaster · Dec 27, 2017

They only tested the gpu as they didint have time to test all the parts, they said that it’s working enough to start but no enough to display anything

iamacow · Dec 27, 2017

jtjeaster :

That is just a cash grab on their part. Video cards either work or they don't. Just because the fan spins doesn't mean that the card is good. They should have taken the card out and put it into another computer. It would have taken 5 minutes. VIdeo cards don't need drivers to boot into the bios. So that would be a easy to figure out if the card is good or not. Ask for your money back.

Did you every try and put your old card back in and see if that works?

Monitor has no signal after graphics card upgrade

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