I can't log onto my gateway modem to change wifi settings

I can't log into my router using the default gateway and the admin/password login found at the bottom of my box. I have tried factory resetting it, connecting through wireless and wired, different browsers... I dont know what to do anymore. Tech support at my isp is useless, called them mutltiple times regarding same issue. They sent me a replacement router and still the same issue persists.

Default Gateway is set at 192.168.0.1 and using a SMART/RG Gateway Router.

I can provide a detailed Ipconfig when I get home. No idea what to do

Heres the Ipconfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : idea-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lccad.lacitec.on.ca
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : B8-76-3F-4A-24-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : BA-76-3F-4A-24-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : B8-76-3F-4A-24-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
Physical Address. . . . . . . . . : 3C-97-0E-7D-7B-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cdd3:700a:d9ad:6b2%5(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.13(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : December 28, 2017 5:43:34 PM
Lease Expires . . . . . . . . . . : December 28, 2017 6:43:41 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 255629070
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-CA-A6-7F-3C-97-0E-7D-7B-34
DNS Servers . . . . . . . . . . . : 209.197.128.2
209.197.128.5
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3C98E7F7-EAEE-4CC5-B501-0117D17BF96A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:10f0:1886:3f57:fff2(Preferred)
Link-local IPv6 Address . . . . . : fe80::10f0:1886:3f57:fff2%6(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 553648128
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-CA-A6-7F-3C-97-0E-7D-7B-34
NetBIOS over Tcpip. . . . . . . . : Disabled