Dell Laptop Overheating Easily And Without Reason

Toggle sidebar Toggle sidebar
jetfighter545

jetfighter545

Reputable
May 20, 2015
510
0
5,160
I recently bought a new laptop from the dell official website; an Inspiron 7570 with these specs:

  • i7 - 8550U 4-core 8-thread (pretty decent processor)
    8GB RAM
    250GB SSD
    1TB HDD
    Nvidia Geforce 940MX GDDR5
It was a very reasonable deal for the price, especially considering its aluminium casing which would allow for easy heat dissipation. (foreshadow intensifies)

However, right when I booted it up and loaded in a few programs, I noticed that the CPU would reach 90C+ when browsing the web and reach 100C within a few seconds of booting up a mid-range game that both the GPU and CPU should be able to handle.

Luckily intel magically turns the CPU into a potato to prevent component damages. This is however extremely annoying in games where I should get a whole 60fps but I end up with a stuttery 30fps.

I, not being your average middle aged laptop user decided to rule out a few simple things.

  • Dust had not accumulated in the fans; the laptop is new but I checked anyways.
    The ambient room temperature is not too hot; and I use a cooling pad that helps a little.
    Fans aren't broken; I can hear them.
    The thermal paste was not the cause either despite my suspicions, I opened it up and replaced the paste.

So simply put I am out of ideas. I'm sure I've left something out of the equation so just ask if necessary.
Thanks guys.
 
Solution
D
Sort by date Sort by votes
D

dudeman509

Dignified
Jan 23, 2015
4,077
35
17,040


You should be able to turbo boost without issue, especially considering the very low base clocks of the 8th gen U-series CPUs. What you paid for with the i7 version of the CPU is essentially the higher turbo boost clocks compared to an i5u.

Under normal operating conditions and with a decent cooling solution, the CPU should run at turbo boost until temps reach a certain threshold, and then throttle back turbo boost back to base clocks (1.8 GHz). So without it enabled, you're missing about 1.5 - 2 GHz of performance (based on how many cores are active).
 
Upvote 0 Downvote
jetfighter545

jetfighter545

Reputable
May 20, 2015
510
0
5,160


Are you suggesting that I should RMA? Is it due to a heatsink problem? I just can't imagine what the problem is.
 
Upvote 0 Downvote
D

dudeman509

Dignified
Jan 23, 2015
4,077
35
17,040


Maybe. My i7-6600u (HP) doesn't get anywhere near the temps where it even throttles out of turbo boost. Granted, that's only a 2-core CPU, but it runs pretty high clocks for a 15W TDP. Throttling back beyond even the base clock speed as you describe is unacceptable for a new computer.

When you re-applied thermal paste, did you use a small pea-sized amount and let the heat sink spread it out when it was put back on, or did you smear it over it? I have seen OEMs use huge gobs of thermal paste that make for poor thermal conductivity, and as a result, the chips throttle and entire computer heats up instead of blowing the heat out the heat sink fins.
 
Upvote 0 Downvote
Solution
jetfighter545

jetfighter545

Reputable
May 20, 2015
510
0
5,160

I'm pretty sure I've used the thermal paste correctly as it improved a little from the stock paste; I'll try to get an RMA or something similar. Thanks for your insight.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom