Computer Constantly Shutting Down

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slowbiscuite4852

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Dec 31, 2017
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Recently my two year old alienwear x51 r3 has been having some major problems. It randomly completly shuts down than restarts without any warning and no error messages on restart. I'v tried diffrent power and iv tested the ram, i have two 4gb sticks, i thought one of slots was causing the problems but it shut down even while it was not in use.

I really do need help with this, thanks.

Specs:
gtx 960
i7 6700 3.4GH
8Gb RAM (2 sticks)
1.8TB Hard Drive
 
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lmnvum

lmnvum

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Dec 25, 2017
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Could be many things, try reinstalling your drivers, if that fails try a clean install of windows :)
If that doesn't work either we can start looking at other possibilities :D


Cheers and best of luck,



lmnvum
 
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Rogue Leader

Rogue Leader

It's a trap!
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Dec 22, 2014
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What do you mean by this? Have you tried a completely different PSU?

Are you monitoring your temps, is there any consistency to when it shuts down (while gaming maybe?)
 
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anotherdrew

anotherdrew

Admirable
Dec 27, 2017
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Have to agree with previous posts. Random shutdown is normally a power issue, heat, or memory. How did you test your memory? I have seen memory that will pass the windows memory test, but not more rigorous tests. Driver issues and file corruption will normally throw a blue screen, but not always. I did have one machine that would restart if someone in the house slammed a door ... ended up being a loose wire in the reset switch.
 
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slowbiscuite4852

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Dec 31, 2017
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I have updated all the drives and am now waiting. Thanks for the impute.
 
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slowbiscuite4852

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Dec 31, 2017
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I have been looking at the temps, they never really stary from 45-65 harder games go into the 70's. Besides this doesn't just occur during gaming, i have left the room while it was the desktop, i came back to it on the lock screen after a restart.

And yea i have tried, this model uses and external PSU and there was the same peoblem.
Thanks.
 
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slowbiscuite4852

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Dec 31, 2017
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No i have not upgraded this in any way, it is an alioenware x51 r3 and with a 330 watt PSU
 
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slowbiscuite4852

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Dec 31, 2017
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I was having much worse issues with no start up, when i removed one the RAM sticks it booted and went back to it's current state, i'll put the other back to see if it was just dumb luck or something else that caused to go back to this state.
Thanks
 
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Onus

Onus

Titan
Jan 27, 2006
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330W sounds a bit low to run a GTX960 and an i7. Being two years old, I am inclined to suspect capacitor aging in the PSU has lessened its capacity, leaving it unable to reliably power your system. That will be difficult to test, since you probably can't underclock it or do other tweaks to lower its power consumption by any significant amount. You said the PSU is external, like a power brick?
 
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slowbiscuite4852

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Dec 31, 2017
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Yeah, it is a power brick. I'm told alienware does something to lower power consumption, but i have a hard time believing this. I think it might be but i getting a new one is very pricy, i'v never had this type of problem at all until now.
 
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