MSI X370 Pro Carbon Motherboard RGB Lights WONT LIGHT!!

haplesaphid12 · Jan 1, 2018

Hello, I have just bought the MSI Pro Carbon Motherboard, and I am having some troubles with the RGB lighting. I cannot get any of the lights on the motherboard to actually, well "Light". The first time I decided to boot up my new PC I noticed that only the MSI Logo and a few other smaller red LEDS were lit, but I didn't think much of it. I decided that maybe I should try the MSI Gaming App to try and enable the other LED's on the motherboard. I installed the app as well as the latest drivers and everything else. I opened the app and tried to change the Lighting on the motherboard when I noticed that nothing was happening. My first assumption was that the PC needed to be rebooted whenever an effect was wanting changed so I did just that. The PC reboot worked the first few times, but not long after messing around with the lighting on the motherboard, all of the lights on the board when black. I cannot seem to get any response out of any of the lights no matter what I do. I am open to any and all suggestions.

My PC:

CPU: Ryzen 5 1600x
Motherboard: MSI Gaming Pro Carbon
Video Card: Gigabyte GTX 1070 Windforce OC
Ram: 16 Gigabytes DDR4 Corsair Vengeance 3200
PSU: Thermal-take 600 Watt
CPU Cooler: Corsair H110i
Case: Corsair Obsidian 750D
OS: Windows 10 (64 Bit)

gigantusmagnus · Jan 1, 2018

have you tried changing RGB through BIOS instead of Windows App?

Darkbreeze · Jan 1, 2018

Yes, you probably need to enable the RGB headers in the BIOS and THEN you can set the controls in the application.

haplesaphid12 · Jan 1, 2018

gigantusmagnus :

Where in the bios exactly. I have searched the bios and cannot find anywhere any mention / hint of editing anything associated with motherboard lighting.

gigantusmagnus · Jan 1, 2018

since I own Gigabyte Motherboard, I don't know how MSI BIOS looks like
can you post all the settings in the BIOS?
I've take a look the MSI BIOS in youtube but not all, maybe its in Motherboard Settings

Darkbreeze · Jan 1, 2018

What chipset is your motherboard? There are several MSI Gaming Pro Carbon boards and they are totally not the same chipset, features, platform, etc.

Is it X370, B350, etc?

haplesaphid12 · Jan 1, 2018

Darkbreeze :

... X370

Darkbreeze · Jan 1, 2018

Also, if you were smart, you'd start thinking NOW about getting rid of that Thermaltake 600w power supply. Whether you have a Smart series or a TR2, they are both junk, low quality units that have been shown to have issues in professional testing and reviews. Aside from the Toughpower Grand and DPS series, Thermaltake is not known for selling reliable quality power supplies.

Darkbreeze · Jan 1, 2018

Ok, I do not see any settings related to the RGB header in the bios and the motherboard manual explicitly states that the RGB header must be controlled through the app, so either there is a problem with whatever you are connecting to the RGB header or there is a setting in the app you need to enable.

If you are talking about the actual MOTHERBOARD LEDs, then there IS an on/off setting in the bios for that but you need to switch from EZ to advanced mode in the bios to find the setting.

haplesaphid12 · Jan 1, 2018

Darkbreeze :

What am I suppose to do about it. Im a sophomore in highschool working with what I have. I came to this form for troubleshooting a few LEDs, not for upgrading components that have never given me issues :|

haplesaphid12 · Jan 1, 2018

Darkbreeze :

Yes what is that setting called

Darkbreeze · Jan 1, 2018

What you do is your business. I can only give you information upon which you can act as you see fit. You can save up for a better unit or you can live with the one you have until it dies and then not have a system at all. Myself, I'd vote for saving five or ten bucks per week until you have sixty bucks or so and then get a decent quality unit. When you are ready to do that, be sure to come HERE and ask for recommendations so you don't end up with another lemon or low quality unit again.

It's likely ok for now, but the point is it will likely not be for a long time as the quality is not terrific. It is not my fault you purchased a cheap PSU to go with a very expensive system, it is yours, or whoever built your system and selected the components. It should be ok for a while but I would not go along in life thinking that it's ok and won't fail because chances are very good that sometime during the next year it might. Or at least it might start showing signs of problems that you can't otherwise explain. When that happens, you'll know what's up.

Darkbreeze · Jan 1, 2018

Actually, those settings are located in the MSI Command Center application too, not in the bios, my bad. That's where those settings are located, under LED.

haplesaphid12 · Jan 1, 2018

Darkbreeze :

I didnt purchase it, it was something my dad gave to me when i built my first system 3ish years ago.. and why does it matter. I'm aware of it being both old and on the lower end of things, but ive never had an issue with it. I wouldnt mind upgrading it, but i dont have the money too right now

haplesaphid12 · Jan 1, 2018

Darkbreeze :

There is nothing about LEDs in the command center..

Darkbreeze · Jan 1, 2018

That's why you save up, a little at a time. Nobody ever had an issue with anything, until they did. And then usually they whine about "it was working fine" or "I don't know what the problem could be". Well, I've given you the inside track so now you DO know, and can prepare yourself for it. Or you can just go whine about it when it happens as though you weren't aware that it was both old and low end to start with. The choice is yours. I'm not saying you need to do it tomorrow, I'm just saying be aware that it is what it is and make a plan for replacing it so you don't end up in shock or with no plan in place and no money when it does.

Usually, these DO NOT start showing signs slowly so you can go "oh, ok, I see I need to start worrying about this now". Usually, they just f-ing quit and when they DO, they can also take out your other hardware, so THAT "is why it matters". Personally, I couldn't care less if you replace it or not. It's YOURS, you can do as you please. I was simply trying to let you know so you weren't caught off guard or surprised but hey, what do I know right? I'm just the guy who's been building and fixing these systems for the last 30 years so by all means, do what you think is best. Either way, good luck and hopefully you get your LED situation sorted out.

Darkbreeze · Jan 1, 2018

haplesaphid12 :

Well, according to the manual there is, so either MSI doesn't know what they are talking about when it comes to their own hardware or you are not looking hard enough. Either way, I'm done here with the sniveling and the Can't DO attitude. Good luck kid.

Someone Somewhere · Jan 1, 2018

Software changes and the manuals don't change to keep up with it.

I'd advise checking through every single possible menu in both the BIOS and the software, and making sure both are up to date.

Failing that, contact MSI - they at least have access to the right boards.

dustinrobertsmith · Mar 19, 2018

so as far as I can tell, its the MSI Gaming App that holds the secrets to the changing of the led's RGB. its about 200mb and can be downloaded from the msi website... via this link https://www.msi.com/Motherboard/support/X370-GAMING-PRO-CARBON#down-utility

MSI X370 Pro Carbon Motherboard RGB Lights WONT LIGHT!!

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