New Build - computer freezes (windows 10)

dylanbutton1

Prominent
Jan 2, 2018
2
0
510
Hi Guys, This is my first PC build, I am doing it with my dad who knows quite a bit about computers. After Power up, it runs smoothly, but after 2 hours or less it freezes, and twice it has brought up the blue screen.

I have diagnostics and tested memory that came out fine, I removed the memory and ran with 8GB and it still hung and swap them over and still it hung. I tested GPU and that seems fine and all utilities and drivers are installed. CPU is running at the correct temperature, and I ran diags on it through windows and that seems to be fine too.

CPU - AMD Ryzen 5 1600
GPU- AMD Radeon rx 550
Memory - 2 x 8GB vengeance LPX 3000 MHz
PSU - corsair RMx series 650 watt RM 650x
Motherboard - X370 gaming pro carbon
storage - SAMAUNG 960 Evo m.2 250GB NVMe

Any help appreciated, Dylan
 

Dashman9000

Distinguished
May 16, 2009
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Dashman9000

Distinguished
May 16, 2009
249
10
18,965
Have you overclocked? If so reset everything to default in BIOS and see if that makes any difference. When I built my AMD rig with an Asus AM4 motherboard mine would randomly hang / shutdown like your describing. In my case I was running an OC, turns out I had the load - line setup a little on the weak side. I set the optimized phase to "optimized" and switching frequency to "auto". Corrected all my freezes, etc. Just something to look at.

Also just checking, did you do a clean install of the OS?
 

marksavio

Estimable
Dec 23, 2017
1,679
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2,960
most likely its your RAM causing the freezes. can you tell us the message on yuour blue screen? you can use this tool below to view your previous ones
https://www.bleepingcomputer.com/download/bluescreenview/

also as @dashman suggested, i do hope you did a clean install of windows on your system drive. doing the windows install from boot with a USB/DVD drive. you can ignore my first paragraph above if you havent done this.
 

dylanbutton1

Prominent
Jan 2, 2018
2
0
510


no, im not overclocking and i did use a clean install of windows.