ASRock Z170 Pro4s Driver Install Problems

PlatyCS

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Jul 17, 2017
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Hey all,

Just bought a brand new Z170 Pro4S and had no problems out of the box with boot, however upon loading into windows, my mouse and keyboard wouldn't work (Only in windows. They work fine in UEFI). I assumed quickly that this was due to not having the motherboard drivers installed yet, which puts a thorn in my side as I dont currently have access to an optical drive.

Did some digging, found the Easy Driver Install feature in the UEFI and ran it, however it always freezes during the LanDriver.zip download, and the power needs to be cycled in order to regain control of the system. Ive tried going to the website and downloading the appropriate drivers onto a flashdrive, and then attempting to boot off said flashdrive, but still no luck. The system ignores the flashdrive boot and heads to windows (Even when the USB is the only boot option in UEFI).

I have also tried copying all the contents from the Support CD to a blank flashdrive, and then booting off the flash drive, yet still no luck. Same problem is encountered as before.

Relevant Parts:
ASRock Z170 Pro4S
i7-7700k @ 4.2GHz
GTX 980ti
8gb DDR4 @ 2133MHz
Windows install on a 1tb SATA HDD

Any help would be greatly appreciated, I did my best with my knowledge however I've hit a wall and need the help of those who know more than me. Thank you!
 

PlatyCS

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Jul 17, 2017
10
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4,510
One piece of information I had forgotten, my bad. Windows 7 Ultimate.

As a side note, I am currently attempting to hook up the front I/O with what I hope to be USB 1.1/2.0 in case that helps. (Front I/O only has one USB cable, mobo has two front USB plugs.) So far no luck.
 

This motherboard has a USB Patcher in the download section of it's product page, under "Utilities". You should install it.

Windows 7 USB Patcher ver:2.0.16
*for Intel.
http://www.asrock.com/mb/Intel/Z170%20Pro4S/index.us.asp?cat=Download&os=Win764
 

PlatyCS

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Jul 17, 2017
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4,510


Am I able to install it without use of mouse/keyboard? Anything other than UEFI and I get no response from the two. I'll try downloading it onto my trusty flashdrive and booting off it to see if that works.

Thank you for your efforts thus far :)
 

You should be able to use the PS/2 port of your motherboard. If you can't find a PS/2 keyboard to use, you could buy an inexpensive USB to PS/2 adapter.
 

PlatyCS

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Jul 17, 2017
10
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4,510


Was not a clean install. The existing drivers from the previous motherboard are most likely still installed (I don't see why they wouldn't be), as I didn't delete them before making the switch. I had changed my processor, ram, and motherboard, and kept the rest the same.

 

PlatyCS

Reputable
Jul 17, 2017
10
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4,510


Will do. Since I now have the USB 2.0 I/O panel hooked up I'll try that with the flashdrive and Easy Driver Install feature first, incase there was some issue with the flashdrive being plugged into USB 3.0. If that doesn't work, I'll get my hands on the adapter and install the patch.

Thanks for the help!