HDD causing slow boot after shut down, but fine with restart

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neil.c.photog

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Jan 3, 2018
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Hi,
Need help with my three year old Seagate HDD. It suddenly started to cause this problem a few month ago. Every time I perform a shutdown, the next startup will stuck at "press F2 or DEL to enter bios" screen for almost a full 2 minutes. After boot into Windows everything works fine, and every test ran on this HDD returns no issue, no bad sector, no S.M.A.R.T warning nor error. I even performed a full format, problem still persist. And I am certain it is not caused by other hardware because the exact same thing happens after I put the HDD into a completely different setup(from a Gigabyte Z97 to an Asus X399).
Also if I enter bios after a shutdown, this HDD is not detected. (Note if I don't enter bios, the disk will show up in Windows without problem other then the 2 minutes stall)
if I enter bios after a restart, this HDD shows up fine.
The behavior is very consistent:
Shut down then startup = problem,
restart = no problem.
The model number is Seagate ST2000DM001-1ER164 2.0 TB
Let me know if you need any other information. Thank you very much.
 
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neil.c.photog

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Jan 3, 2018
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510

I already test it with SeaTools, no problems were reported
 
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SchizTech

SchizTech

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Jan 16, 2011
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Well we can't be sure then it's the HDD that's at fault. If there's a hang in the BIOS as you report I might look for an issue there. Something to try is to perform a reset of the BIOS.

Look for a small round button battery on the motherboard. There should be a metal clip holding it in; release the battery by gently depressing the clip with a small tool.

Leave the battery out and the PC unplugged for a few minutes to drain the board (and the BIOS chip) fully, then put everything back and restart. You'll have to reset the system time and date after this since among other settings, this will cause the BIOS to revert to the date when it was made.
 
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neil.c.photog

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Jan 3, 2018
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I am certain it is the HDD that's at fault because as mentioned I put it into a completely different system, same problem occurs. Also unplug the SATA cable connecting the disk solves the problem, but of course also disconnect the disk. and yes, I have tried reset the BIOS

 
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SchizTech

SchizTech

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Jan 16, 2011
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OK, sorry I missed that in the OP. Well there might be a problem with the drive's integrated controller which doesn't trigger SMART nor causes any read errors that a scan would detect.

There's one definite way to resolve it, with a replacement drive (you could clone the original drive to the new one to avoid a fresh install). Otherwise, there doesn't seem to be much that can be suggested.
 
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neil.c.photog

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Jan 3, 2018
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Lol. That is exactly what I did. the problematic drive has already been cloned and full formatted. But I still want to see if there's any possible way to fix the disk, if not, I wonder if it is safe to use, will it be completely dead soon. what bothers me is that the behavior is so consistent which doesn't seem like a broken drive.
 
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SchizTech

SchizTech

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Jan 16, 2011
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Hmm, not really. This is a bit of a strange issue; replacing the controller board on the drive might help but that's tricky. In general that or any potential fix doesn't seem like it would be worth the trouble relative to simply replacing the drive I'm afraid.
 
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