Cannot update alienware area-51 bios

Lioric Lionheart

Commendable
Jan 6, 2017
25
0
1,530
My cousin has an Alienware Area 51 desktop and it has bios A01 the current bios is A12
we got every update from the dell site and when we run the exec file in win10 x64bit it says it needs to restart and the it boots without updating the bios

please help