prebuilt PC gpu heats up, entire pc shuts down

Loganjones27

Prominent
Jan 6, 2018
1
0
510
I recently bought a prebuilt cyberpower PC.
I was enjoying myself when I decided to tryout some games. Upon running the game for about 30 minutes every single time so far my pc has shut down or the screen will flash different colors. I did some test and it turns out my GPU overheats and my pc shuts down. What do I do!?!?

Specs:

System: Intel Core i7-7700 3.6GHz Quad-Core | Intel B250 Express Chipset | 8GB DDR4 | 1TB HDD | Genuine Windows 10 Home 64-bit
Graphics: AMD Radeon RX 580 4GB Video Card |1x HDMI | 1x DisplayPort
 

DSzymborski

Curmudgeon Pursuivant
Moderator


Since it's a prebuilt and under warranty, you need to be talking with Cyberpower.