My New CPU Isnt Working

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hesser.bailey

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Jan 6, 2018
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i bought a new CPU, a i7 7700k(yes i checked the socket) and i put it in and applied the thermal and such. But when i started my computer the power light came on but the LED's did not. And when i put my old CPU back in it works normally. if anyone could help me troubleshoot this and fix it i would greatly appreciate that!

My Current Setup:
I5-6400 2.70 ghz, 480 watts power supply
geforce gtx 970, asus g11cd-b11(motherboard)
and 8 gb ram
 
Solution
volkgren
You will probably not be able to use your current version of Windows with a new motherboard. Most prebuilts have the Windows linked to the physical motherboard.

Did you contact ASUS to ask them if there was a way to update the BIOS to support the 7th-gen CPU?
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kanewolf

kanewolf

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May 29, 2013
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You may have checked the socket, but did you check the BIOS version? To use a 7700K that motherboard would require an updated BIOS since it is an H110 motherboard. You would need version 602. Version 701 is available -- https://www.asus.com/us/Tower-PCs/G11CD/HelpDesk_BIOS/

You may have to put your original CPU back, update the BIOS and then swap CPUs again.
 
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hesser.bailey

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Jan 6, 2018
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is there a specific way that i need to download it or do i just press download and then switch processors and im good
 
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kanewolf

kanewolf

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There is no obvious documentation for that prebuilt that shows how to update bios. Even the Asus forums don't have anything specific I can point you to. There is no description of the BIOS in the user's manual. The best I can recommend would be to look at the documentation for a standard Asus motherboard SIMILAR to yours -- https://www.asus.com/Motherboards/H110-PLUS/HelpDesk_Manual/ There is a document called "BIOS Update" read through that.
 
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hesser.bailey

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Jan 6, 2018
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thank you for the reply, i posted this same thread in a different way and all of them have come to the same conclusion that my prebuilt mobo is never gonna work with the new i7 i got so i just ordered a new mobo
 
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volkgren

volkgren

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Aug 13, 2017
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You will probably not be able to use your current version of Windows with a new motherboard. Most prebuilts have the Windows linked to the physical motherboard.

Did you contact ASUS to ask them if there was a way to update the BIOS to support the 7th-gen CPU?
 
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