Don't know what happened to my system. Requesting assistance.

LifeLeader

Commendable
Feb 24, 2016
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0
1,530
This pc is mainly used for gaming. It's a Dell inspirion 3847 with a gtx 970 and upgraded psu.
What happened was I bought a new memory stick and an ssd to improve my system. I didn't have a sata cable so i decided to put the memory stick in not realizing that new stick was only 2gb with the stock one being 4gb.
I started the system up and the power light just started flashing. This is when I realized I put in a stick with less memory. So I turned the system off manually and put the original memory stick back in.
So I tried playing a game and the game took forever to load, had horrible frames, lag and audio skipping.
Then I decided it was time for a system refresh anyway. Which I do once a year or so.
After the refresh, the same thing happens with my game when there has literally been no changes in my system. Now also, my taskbar icons and startup menu won't work. I click internet explorer in the task bar and see it trying to run in task manager but just never shows up on screen then just disappears from the task manager.
Did I mess up my system when I started it up with less ram? What happened with the refresh? I need help please.
 
Solution
It's highly unlikely that you permanently 'damaged' your system by doing what you did. Although not recommended, there's nothing wrong with installing DIMMs with different capacities. When doing so, it's recommended for them to have the same speed, but that's since your PC will throttle the fastest one to the slowest one's speed. Other than that, no harm done. Are you certain that you installed the RAM sticks correctly? Also, is your CPU compatible with the DIMM you bought?

LifeLeader

Commendable
Feb 24, 2016
29
0
1,530

You're right I don't think it recognizes the stick I put back in. How do I get it to recognize it?
 

serge44

Distinguished
Mar 16, 2011
217
1
18,860
It's highly unlikely that you permanently 'damaged' your system by doing what you did. Although not recommended, there's nothing wrong with installing DIMMs with different capacities. When doing so, it's recommended for them to have the same speed, but that's since your PC will throttle the fastest one to the slowest one's speed. Other than that, no harm done. Are you certain that you installed the RAM sticks correctly? Also, is your CPU compatible with the DIMM you bought?
 
Solution