Nvidia GT 730 no Hardware acceleration or Open Cl detected.

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mea411

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Jan 7, 2018
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Hi,
I bought a new machine for a friend "Hp Pro 6300 micro tower" ,

with core i5 3470
intel q75 chipset.
16 gb ddr3 ram.

we installed GT 730 for the case as we dont want to switch the PSU.

the Vga card installed and drivers installed correctly, but Hardware acceleration is not detected.

this case will mostly run design progs like photoshop / After effects,
Opening the latest photohsop version sees the Open Cl Disabled. or not supported.

same for After effects reports Hardware acceleration not enabled.

Using Windows 7 pro 64 bit.

tried all the way to check the problem, nothing seems to work, using the CD driver, using the latest drivers from vendor site.. still same idea.

Can you help please ?

Thanks.
 
Solution
SoNic67
Your title is wrong then! You clearly have OpenCL, it's just that Adobe doesn't accept it.
Adobe is very pretentious to the type of video card it is allowed to use GPU acceleration. Usually they go for Quadro and few higher end GeForces.
At some point I know that it was a "trick" to edit one config file to add your GeForce card to the accepted list, not sure if is still applicable:
https://www.pointsinfocus.com/learning/digital-darkroom/enable-cuda-in-premier-pro-cs6-without-a-quadro/

That's why I am using now Cyberlink products, they don't care.
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SoNic67

SoNic67

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That's the problem. You need to download nVidia drivers and install those, the standard "VGA" is just a generic compatible driver.

 
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M

mea411

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Jan 7, 2018
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check this

image 1

image 2
we installed the card, the card is detected, but hardware acceleration is not functioning,thats the wierd thing.
in adobe illustrator the GPU features were working, but else nothing..
not sure where is the problem.
 
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SoNic67

SoNic67

Distinguished
Jun 9, 2012
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19,415
Your title is wrong then! You clearly have OpenCL, it's just that Adobe doesn't accept it.
Adobe is very pretentious to the type of video card it is allowed to use GPU acceleration. Usually they go for Quadro and few higher end GeForces.
At some point I know that it was a "trick" to edit one config file to add your GeForce card to the accepted list, not sure if is still applicable:
https://www.pointsinfocus.com/learning/digital-darkroom/enable-cuda-in-premier-pro-cs6-without-a-quadro/

That's why I am using now Cyberlink products, they don't care.
 
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Solution
D

dontlistentome

Glorious
Sep 5, 2016
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I'd test to see if the drivers have installed right. Download a game demo or something that requires hardware acceleration. Does it work? If so, then this is a problem involving Adobe software not accepting the card. If the game doesn't work, this means the installation of the card is the problem.
 
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SoNic67

SoNic67

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Jun 9, 2012
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He posted a GPU-Z screengrab and it's all good.
 
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M

mea411

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Jan 7, 2018
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510
I Swapped Cards, Apparently the Nvidia GT 730 Was faulty, I replaced with a GTX 650 and all things were solved.
the OpenCL was active in Photoshop.

AfterEffects was rending with the Video Card. and Hardware acceleration functioning.

Apparently the Video Card either faulty or something messed up with its Hardware, as we only switched the cards and it was functioning on the old Driver for the 730.

Thanks all for your Support.
 
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