Packet Loss, what component is causing it?

indigenize1

Prominent
Oct 18, 2017
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At home I noticed that my computer had a bunch of packet loss on 30 ms ping.
Thought it was the wire, bought a new wire, was not the case. Called ISP, nothing there. Never was able to fix the problem and just dealt with it.
I came back to my college dorm today and using a new wire and internet that was a lot more reliable than the home internet. Still getting packet loss for some odd reason.

The tracert at home to www.google.com showed 2 jumps that had packets lost. The tracert here shows 0 packets lost. Is the port in the computer causing this packet loss? I'm not sure what else it could be.
 
Solution
Ping (or use a program like pingplotter) to ping 4 things.

1. Ping your gateway. If you have packet loss, then it is a problem with your computer, or the cable, or the router/modem. If not, go to 2.
2. Ping the wan port on your router/modem. If you have packet loss, then problem is your router/modem. If not, go to 3.
3. Ping your ISP's gateway. If you have packet loss, then the problem is the ISP link from your house to your ISP. If not, go to 4.
4. Ping google (or something on the iNet). If you have packet loss, the the problem is the internet and there is nothing you can do.

use "ping x.x.x.x -n 50"

1%-2% packet loss for the internet is normal.
Ping (or use a program like pingplotter) to ping 4 things.

1. Ping your gateway. If you have packet loss, then it is a problem with your computer, or the cable, or the router/modem. If not, go to 2.
2. Ping the wan port on your router/modem. If you have packet loss, then problem is your router/modem. If not, go to 3.
3. Ping your ISP's gateway. If you have packet loss, then the problem is the ISP link from your house to your ISP. If not, go to 4.
4. Ping google (or something on the iNet). If you have packet loss, the the problem is the internet and there is nothing you can do.

use "ping x.x.x.x -n 50"

1%-2% packet loss for the internet is normal.
 
Solution