Is My Motherboard Failing?

Dylan Rossi

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May 4, 2013
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Hi everyone,

I have been having some issues lately with my PC.

Mainly, 2 things have been occurring:

    1. My computer will turn on (i.e. the LEDs turn on and I hear the fan running), however, other components (Monitors, keyboard, mouse, headset) do not turn on with it. I have to do a hard power off and turn it back on until everything else comes on with it. Sometimes it takes multiple attempts.

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    2. When I do get it powered on correctly, it will state that I have no internet connection. I made sure the cable was connected properly and even tried a second Ethernet cable. I also made sure my other devices connect, and they all do. I go and right click and do the "Troubleshoot Problems" and it will reset the ethernet port and it fix it immediately.
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Not sure what else I can test to confirm that it is indeed my motherboard.

Any advice would be greatly appreciated.

Thank you!

Motherboard: MSI Z77A-G41

UPDATE: Issue #2 has been resolved via BIOS update

UPDATE 2:

After an annoying couple weeks and a bunch of testing, I finally fixed the issue and wanted to post what I did, just in case someone else has a similar issue and needs help.

So a few things happened that led me to figure this out.



    1. I have an external hard drive that I plugged in while I had the computer working. I shut down my computer and went to turn in back on the next day (with the external hard drive still plugged in) and it told me that an operating system could not be found. From this I realized that it was trying to boot an OS from the external.

    2. After realizing that, I went to my boot priority in the BIOS. No where in the priority was my SSD that has my OS on it. Instead it had "UEFI Boot Device" or something similar along with a bunch of other devices that never have a hard drive on them. Not sure why it would work some of the time after a few hard shut downs, but it would every once in a while.

    3. After realizing this, I disabled every other priority and only added my SSD with the OS on it.




After doing this, I have not had any issues starting up properly. I don't know why this just started happening, I never went in and changed anything, perhaps an update did something, but I don't think.

Either way this is how I got everything working properly again.

Thanks to everyone who commented with suggestions!
 
Solution

Dylan Rossi

Honorable
May 4, 2013
15
0
10,510


Thanks for the response. I have updated. Seems to have fixed issue #2, but I still need to do a few hard power offs before everything else turns on when I startup my PC.
 

What is your power supply?
What is your graphics card?
 

Dylan Rossi

Honorable
May 4, 2013
15
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10,510


Power Supply: Apevia Iceberg 680W

GPU: XFX Radeon RX 480
 

You said you "have to do a hard power off and turn it back on". Does that mean you are having trouble waking the machine up from sleep mode? Sleep Mode causes a lot of desktop users problems.
 

Dylan Rossi

Honorable
May 4, 2013
15
0
10,510


Thanks for the response,

What I mean by hard power off is that I have to hold my power button on the machine down for a few seconds so it shuts off. The computer is not in sleep mode, it is completely powered down.
 

Could one of your mechanical HDD's be failing?
 

Dylan Rossi

Honorable
May 4, 2013
15
0
10,510


Would that cause it to fail starting up completely? Wouldn’t it tell me no operating system found or something? Because it shows nothing at all. My OS is on a SSD as well.

 

If you have a mechanical HDD (you did not give a list of parts), try disconnecting it and see if the computer will boot. You said sometimes after multiple attempts it will boot. A failing HDD will work at one moment and then not the next.
 
Solution

Dylan Rossi

Honorable
May 4, 2013
15
0
10,510


Gotcha. I will give that a try when I get home on Friday. Thanks for the advice!