No display after installing drivers.

opiotto

Commendable
Jan 8, 2018
11
0
1,520
Hi! I'm desperate for some help about an upgrade to my dad's PC I'm trying to finish. I'm no stranger to the subject, but I wouldn't say I'm tech savvy either, so I apologize in advance if I say something silly.

So, to the matter at hand. As I said, I bought some parts to upgrade my dad's desktop PC: an AMD A10 7870k, an A68HM-E33 V2, and a stick of 8gb ddr3 of ram. I'm using one of those home theater TVs as the display, with a VGA cable straight from the mother. And I have no separate GPU.

The issue comes after installing AMD's chipsett drivers (straight from MSI's page). After rebooting, the TV just displays a message: "No sync". Everything before installing and rebooting was working fine: the PC recognized the CPU (although I'm not sure it recognized the integrated GPU of the CPU), and the display was working just fine.

I tried A LOT of things: different drivers, setting the graphic output in the BIOS, reinstalling Windows, everything experience has taught me. Of course, deleting the display drivers with DDU makes the display work again. But I'm sure I'm installing the correct driver as it's from the DVD that came with the mother's box. Installing Radeon's driver for the GPU doesn't solve the problem.

Any advice is greatly appreciated.
 
Solution
I found the problem to be the TV. Apparently just because there's a VGA cable in the middle doesn't mean that it works just like a normal computer monitor.

Playing around in low resolution mode made it work, so it's more of a configuration thing than a driver issue.


The drivers on that motherboard disc are way outdated. CPU has onboard Radeon R7. Did you do a clean install from AMD's website? It should autodetect which one you have and download the correct driver. http://support.amd.com/en-us/download

May have a faulty iGPU.
 

opiotto

Commendable
Jan 8, 2018
11
0
1,520
I forgot to mention that after installing those drivers, I ran Drive Booster 5 in safe mode to update everything that needed it. My drivers are according to their database, up to date.

Before that, yeah, I did a clean install. Tried the drivers from amd's website with no positive changes.

Everything is brand new and out of the box. Can it really be that something is faulty?
 

mazboy

Commendable
Dec 28, 2017
823
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1,660
You aren't the first person to get borked by Driver Booster, and you won't be the last. Uninstall Driver Booster, uninstall the motherboard drivers it installed, and as mentioned above, go to AMD's website and get the latest driver for the video. If you are running Windows 10, you will find that Windows actually does a really good job (most of the time, for most hardware...) of finding and loading drivers all by itself.
 

opiotto

Commendable
Jan 8, 2018
11
0
1,520


Does it make sense though that the display is botched after installing the AMD chipset and not the IGPU driver?

Anyway, I'm formatting again to start clean, give it a try and report back. According to AMD's website, the more recent drivers I need are the Adrenalin Edition 17.12.1, which is compatible with Radeon R7.

By the way, I'm using Windows 7 64bits, not W10.

EDIT: Reporting back, the problema persists after a clean Windows and AMD Radeon driver install. I'm clueless...
 

opiotto

Commendable
Jan 8, 2018
11
0
1,520
I found the problem to be the TV. Apparently just because there's a VGA cable in the middle doesn't mean that it works just like a normal computer monitor.

Playing around in low resolution mode made it work, so it's more of a configuration thing than a driver issue.
 
Solution