Need help with Clock_watchdog_timeout

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hardrockjordan

Prominent
Jan 8, 2018
4
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510
This is my first time building a computer so please drill me with any "easy" questions (e.g. The system was only recognizing one stick of ram because I failed to successfully install the second stick properly) , but I continue to run into this clock_watchdog_timeout error.

Details on the build:
ASRock AB350 Pro4 AM4 AMD Motherboard
AMD RYZEN 5 1600 6-Core 3.2 GHz
EVGA SuperNOVA 650
EVGA NVIDIA GeForce GTX 1060
corsair vengeance lpx 16gb ddr4-dram 2400mhz
Currently booting from this SSD - NVMe WDC WDS256G1X0C

Error continues to show up around having the system trying to install windows update after about 25-40 minutes. The processor has only gotten as hot as 40C and the motherboard stays around 30C.

Having a hard time figuring out how to report the crash dump file to you if anyone has any tips on that.

Thanks

 
Solution
P
I would uninstall Asrock App charger. Thats a known cause of crashes

Your version of windows, is also a bit behind - 10240.

If you've just installed Windows, I would get the mediacreation tool

Download the ISO for a another PC. Get a flash drive. Make sure it's empty, and get Rufus

When the ISO download has finished put a flash drive in run Rufus. Select GPT for the partition, add the ISO

Wait for it to finish.

Then reboot, go into the BIOS

Make sure secureboot, UEFI and AHCI are enabled in the BIOS first. Change the bootdisk to the flash drive save settings

Then reinstall Windows. Get to the setup screen delete all partitions / start again. Reinstall

This version of Windows will be a later version / build than...
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hardrockjordan

Prominent
Jan 8, 2018
4
0
510


Hey Paul thanks for the help. I did uninstall those programs, and updated the BIOS to 3.30. Unfortunately I'm still getting the error message. Having been the first time I've built a computer is there any way to rule out a hardware issue? Thanks again!
 
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Paul NZ

Polypheme
Sep 15, 2014
20,779
3
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I would uninstall Asrock App charger. Thats a known cause of crashes

Your version of windows, is also a bit behind - 10240.

If you've just installed Windows, I would get the mediacreation tool

Download the ISO for a another PC. Get a flash drive. Make sure it's empty, and get Rufus

When the ISO download has finished put a flash drive in run Rufus. Select GPT for the partition, add the ISO

Wait for it to finish.

Then reboot, go into the BIOS

Make sure secureboot, UEFI and AHCI are enabled in the BIOS first. Change the bootdisk to the flash drive save settings

Then reinstall Windows. Get to the setup screen delete all partitions / start again. Reinstall

This version of Windows will be a later version / build than what you're using now

BUT, dont install Asrock App charger

The only drivers you need off the Asrock site is the All in one driver

If you use the RGB LED whatever that is download that too

If Windows is activated now it should activate after you do the above






 
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