No drives available during Windows 7 Clean Install

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dlo999

Prominent
Jan 9, 2018
2
0
510
After many sessions with Microsoft, it was discovered that my motherboard didn't have drivers for Windows 10. That explained why after certain windows updates I couldn't access the log in page(Stuck on the initialhttp:// page)I would have to use system restore or Re-install from the System Recovery page to get the laptop operating again. Microsoft suggested I go back to Windows 7

I have the Windows 7 Installation disk and product key shipped with the LT. When I restart and boot from the intallation disk (Clean install) I get to the step to install Windows 7 and there are no drives detected. I inserted the Device Drivers and Utilities disk, but that didn't work either. (Although I wasn't clear how to use this disk)

I have been researching possible solutions, and the most common answers are DiskPart to clean the drive or a BIOS update or setting change.

Checked the BIOS with System Info

Computer: Sager NP9150/Clevo P150EM
System Mfg. : Clevo
System Model: P15xEMx
System Type: x64-based PC
BIOS Version/Date: American Megatrends INc. 4.6.5, 6/18/2012

Clevo website doesn't show any Windows 10 driver update available. Link: (http://) Model #P150EM/151EM/170EM

Installed and ran the Intel Driver and Support Assistant. Only update it found was for the Intel video card.

I did find Chipset Drivers for Windows 10 64 BIT update available from the Sager website for Sager model NP9150(SKU P150EM). Link: (http://)
But I haven't installed the update. Didn't know if it would help or cause more problems.

So I need to reinstall Windows 7 or update/find drivers for Windows 10. I haven't been able to do either. I would prefer to go back to Windows 7 if it is possible.

Any suggestions would be greatly appreciated!

Thanks,
D
 
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popatim

popatim

Titan
Moderator
Dec 2, 2009
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Windows install won't show you drives that it detects an OS on already.
To work around this click Drive Options on the lower right of the window that asks where you want to install to.
From the window that comes up you can select the partition to install to or delete the all exisitng partitions and select the drive once it is completely unallocated.
Click next to begin installing.
 
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D

dlo999

Prominent
Jan 9, 2018
2
0
510
Thanks for your response popatim,

I tried your suggestion. When I click the the Drive Options, I get the message "No drives were found. click the load driver to provide a mass storage driver for installation"
A click on the Load Driver button produces the message "To install the device driver needed to access your hard drive, insert the installation media containing the driver files, then click ok"
When I click "ok" following message is seen " No signed drivers were found. Make sure that the installation media contains the correct drivers, then click ok"

I inserted the Device Drivers and utilities dvd I get the following message "No signed drivers were found. Make sure that the installation media contains the correct drivers, then click ok"

When I click the browse button I get a drop down menu:
+ CD Drive (D:) 1_00_07
+ Boot(X:)

Clicking the plus sign next to the CD drive gives a drop down menu:
Auto play
Bata Driver(Bata is the way it is listed, not Beta)
Drivers
Manual
Others
Win 7

A click on drivers sub folder produces the message "No signed drivers were found. Make sure that the installation media contains the correct drivers, then click ok"

A click on the Drivers folder , then the sub folder 01Chipset, select the drop down menu option folder "All"
Selecting this produces a page full of various drivers. I don't know which one is needed, but when I select the "hide drivers that are not compatible with hardware on this computer" The Select the driver to be installed page is blank again.

I am at loss of what to do now. Do you have any other suggestions?

Thanks,
D
 
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