Wireless adapter is continuously failing, causing computer to freeze(or doesn't load at all on reboots)

stephanabfortin

Prominent
Jan 10, 2018
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My Aspire ES 15 seems to be having a lot of issues with the WiFi adapter and I can't seen to figure it out.

If it's connected to WiFi, it works just fine if I don't move it or readjust the screen, but as soon as I do, the laptop locks up and I'll have to force a restart. If I turn the WiFi off, the computer still locks up but I'm able to click the touchpad a couple times and function returns. The odd part about that though is that when the WiFi is off, I can move the computer about no problem, but if I open up a video or a game, the temporary freezing starts.

When I reset the wireless adapter, I'll get the error 'wireless adapter may be unplugged or broken.'
I've tried a system reset, I tried deleting the wireless drivers and restarting.

I'm lost here. Thanks in advance.
 
Solution
try visiting your laptops support website. download and reinstall the chipset inf and your wifi drivers. restart. see if the problem goes away.