[SOLVED] I get to step 2 above (Macbook Pro Factory reset) i have repeated this a good number of times with the same result. My Macbook

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johnonthe4thbend

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Jan 11, 2018
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I have just moved over from Microsoft to Apple products and I purchased a second user MacBook Pro 15" 2006. It works but I have found remnants of the previous owners details and I need to Factory Reset the mac. I have followed the instructions provided in Toms Guide for doing this several times but each time the mac boots to the existing front page. I never see the Mac OS X Utilities page. Any ideas please.
 
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J
Without seeing the screen the only thing I can suggest is taking it to an Apple Store or Apple Dealer for advice.
Could be you've bought ex-educational or ex-corporate system that's been locked-down.
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JustSomeJoe

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Oct 8, 2008
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Without seeing the screen the only thing I can suggest is taking it to an Apple Store or Apple Dealer for advice.
Could be you've bought ex-educational or ex-corporate system that's been locked-down.
 
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spinningstill

spinningstill

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Jan 15, 2018
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If you are an Admin on the computer, go into accounts and can delete other accounts (all of them). When it asks you what to do with home folder, choose delete. I believe 2006 is before they had internet recovery. I recently did this for a client.
 
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