Screen splits and turns green when gaming new build gtx 1080

ethan.henderson0990 · Jan 12, 2018

When playing games my monitor display will sometimes duplicate. Sometimes it duplicates and takes on a gritty green color. It may be my primary monitor that I am gaming on that does this, my secondary monitor, or both. There does not seem to be a pattern to how long it takes to happen or which screen it effects, but it happens typically within an hour of having any game open. This is a new computer build and it has done this only while playing games since day one of booting up.

I have tried a clean install of the GPU drivers. The issue has happened with both the current and a past GPU driver. I have updated my motherboard drivers. I have tried physically removing my graphics card and putting it back to make sure it is well seated, and I have tried removing and putting the power cords back in place.

Most recently, it happened while playing PUBG, then PUBG crashed and issue was fixed.

My setup:
Windows 10
Dell S271DG pirmary monitor using display port
Dell S3218HN secondary monitor using HDMI
Motherboard ASUS Z370-E
Graphics card ZOTAC GTX 1080 AMP!
CPU Intel i7 8700k

Picture below

https://imgur.com/3ywvDWA

Any help is much appreciated.

evolt · Jan 13, 2018

Hello,

Does your PC Freezes completely at any given time or do reboots?

Have you tired a single monitor setup ?

Regards

ethan.henderson0990 · Jan 13, 2018

evolt :

The PC never freezes at any point. I can continue to run applications and continue to play the game, but the monitor remains with the duplicated appearance with the green gritty texture. The only way I have found to fix the display is to reboot. I have played a short time on single monitor and not had this issue, but not long enough to definitely say that the issue does not occur on single monitor setup.

James Mason · Jan 13, 2018

It could be a bad video cable.
Double check the games aren't trying to run at a higher than native monitor resolution (i.e 1440p on a 1080p monitor).

And even though you claim to have done this, there's a right and wrong way to do a clean driver install, this is the right way:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download
Intel: http://www.intel.com/content/www/us/en/support/detect.html

evolt · Jan 16, 2018

Hello,

If you have any GPU monitoring software run a heavy game like PUBG (Since you mentioned it

) and check your GPU temp.
It could be overheating problem.
If you dont have any gpu monitoring software , download msi afterburner.

Regards.

ethan.henderson0990 · Jan 17, 2018

James Mason :

It could be a bad video cable.
Double check the games aren't trying to run at a higher than native monitor resolution (i.e 1440p on a 1080p monitor).

And even though you claim to have done this, there's a right and wrong way to do a clean driver install, this is the right way:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download
Intel: http://www.intel.com/content/www/us/en/support/detect.html

Thank you for your help.

Sorry for the late response. I have been a little busy with work. You are right that I did not do the clean install in the way you described. I just tried the clean install as you laid out the issue remains. The monitors are set to their native resolution and games set to run in main monitor's native resolution.

ethan.henderson0990 · Jan 17, 2018

evolt :

Thank you for your help and sorry for the late reply.

The issue happens even when the GPU temp is in the 60s. I also tried the other method of a clean install that was suggested, and I am running at native resolution.

evolt · Jan 19, 2018

Hello,

Well if you have another gpu swap it with your current settings and check.

Regards

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