- Jan 13, 2018
- 9
- 0
- 510
My pc keeps crashing since
- Thread starter clare.briars
- Start date
Solution
clarkjd
Splendid
- Dec 7, 2005
- 6,486
- 34
- 28,490
Welcome to Tom's!
Is the new motherboard the same make and model as the old one? If not, you may need to re-install Windows, as well as the motherboard drivers and any other drivers(like for your GPU).
What are your COMPLETE system specs? Is it a pre-built(like Dell, HP, ETC.) or a custom built unit?
- Jan 13, 2018
- 9
- 0
- 510
Situation just got worse. Now the screen won't display anything. Could this mean my graphics card has died?
- Jan 13, 2018
- 9
- 0
- 510
Hi there.
Ryzen 5 1600
Gtx 1060 6gb
MSI X370 XPower Gaming
8gb DDR4 Corsair vengeance LPX
EVGA 650w PSU
Ryzen 5 1600
Gtx 1060 6gb
MSI X370 XPower Gaming
8gb DDR4 Corsair vengeance LPX
EVGA 650w PSU
clarkjd
Splendid
- Dec 7, 2005
- 6,486
- 34
- 28,490
When you say "installed a new motherboard", what exactly do you mean? What caused you to think you needed a new motherboard? Is the new one EXACTLY the same make/model as the old one? Did the build EVER work? How far into the software installation did you get before you replaced the motherboard? Details are important!
- Jan 13, 2018
- 9
- 0
- 510
Hi upgraded the mother board to a better version. Has worked fine for a week then started crashing in the middle of games.
clarkjd
Splendid
- Dec 7, 2005
- 6,486
- 34
- 28,490
So, It worked fine with the old motherboard, then you upgraded it? Did you re-install Windows? Did you install the drivers that came with the new motherboard? Is the new motherboard at least the same brand as the old motherboard? Did you build the PC or was it a pre-built that you just upgraded?
I need to know the whole background of this PC.
- Jan 13, 2018
- 9
- 0
- 510
Hi yes worked fine but upgraded. Same brand. Was already built second hand. Drivers were installed. However Windows needed a key which we have just got but unable to enter now as cant get screen on. It all seems to boot up ok fan starts keyboard and mouse light up etc.
clarkjd
Splendid
- Dec 7, 2005
- 6,486
- 34
- 28,490
OK. At this point, I am going to treat this as a new build, and refer you to our general troubleshooting thread:
http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems
Work through the list. WORK!, not just read!
If you still have issues after working the list, come back here with the results of working EACH step in the list. since we can neither see nor touch your PC, the answers to each question give us information to eliminate possible problems and common errors. Help us to help you!
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