Thought I fixed the issue with slow internet speeds. I was wrong. Help?

sargentminor1

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Jan 12, 2018
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Previous Post http://www.tomshardware.com/answers/id-3616068/internet-900-extreamly-slow.html

After hours on the phone with a supervisor at verizon I had thought I fixed the issue.

He told me to Hold Shift when powering down the computer. I did that and the speeds went up. Not to the 900 It was before but to 700.

Now every time I reboot my computer the same issue happens unless I do the Shift Shutdown.

The only thing I have done recently was turn off Hyper Mode (Fast Startup) in the power options.

I have also Ran
Advanced System Care
Malware Bytes
and Smart Defrag.

I run these about 2 times a month but have never had these issues before.

What information can I provide if any to help fix this issue? Thank you.
 
Solution
The shift shutdown does a full shutdown and a "cold" start, whereas as a regular shutdown allows for a faster startup using information from the hibernation file.

Clearly some setting or parameter is being reset on a "cold" start. TCP/IP (the protocol that the internet runs on) has within it the ability to slow connection speeds if the current speed is causing too many errors (WiFi does the same, but that is another story). I wonder if you have a sketchy connection somewhere. Not so bad that it doesn't work, but bad enough that the hardware is saying we can't run at full speed.

There is a tool called PingPlotter that can monitor your connection and look for slowdowns and lost packets. I would consider trying to free version to see...
The shift shutdown does a full shutdown and a "cold" start, whereas as a regular shutdown allows for a faster startup using information from the hibernation file.

Clearly some setting or parameter is being reset on a "cold" start. TCP/IP (the protocol that the internet runs on) has within it the ability to slow connection speeds if the current speed is causing too many errors (WiFi does the same, but that is another story). I wonder if you have a sketchy connection somewhere. Not so bad that it doesn't work, but bad enough that the hardware is saying we can't run at full speed.

There is a tool called PingPlotter that can monitor your connection and look for slowdowns and lost packets. I would consider trying to free version to see if you get any insight.

There is talk of IPv6 slowing down gigabit connections (don't know why it should) so it would be worthwhile logging into your router and testing with IPv6 enabled and disabled. Please let us know because I am skeptical about this solution, but have seen a couple mention it.
 
Solution