Cannot connect to servers, but can surf the web?

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pizzagirl4eva

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Jul 18, 2017
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Hi.
So I've been having an issue with my internet. I can surf the web using Google Chrome (and other programs), watch video, send messages via Skype and Discord, but I cannot connect to any game servers, and make calls using Discord. I can make Skype calls but when I try on Discord, I get a No Route. I cannot connect to any game servers also. I've been having this issue for about 2 months and recently which from WiFi to Ethernet, hoping that would fix it. Although, it hasn't. I've heard that there might be a closed port that you need to open, but I have no clue what port it would be, or how to reopen it. Thank you in advance!
 
Solution
anotherdrew
Most internet traffic is the type where you send a request and you get a reply. This does not require opening special ports. Your firewall/security hardware (built into your router) knows you made the request and is happy to let a reply in.

You need open ports when you want to allow other people to contact your computer ... say your running a web server or ftp server or some communications protocols.

The issues you describe would not require open ports. You are making a request (like logging into a game server) and should be able to get a response. The fact that you don't means something is going wrong. I would guess some ports are being blocked somewhere. This could be by your ISP (unusual, but not impossible ... how do you get...
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anotherdrew

anotherdrew

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Dec 27, 2017
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Most internet traffic is the type where you send a request and you get a reply. This does not require opening special ports. Your firewall/security hardware (built into your router) knows you made the request and is happy to let a reply in.

You need open ports when you want to allow other people to contact your computer ... say your running a web server or ftp server or some communications protocols.

The issues you describe would not require open ports. You are making a request (like logging into a game server) and should be able to get a response. The fact that you don't means something is going wrong. I would guess some ports are being blocked somewhere. This could be by your ISP (unusual, but not impossible ... how do you get your internet? Is it a normal package or something special?). More likely it is firewall rules on your computer or a router that stopping communication (although, it could also be a hardware malfunction). Finally, it is possible that you have a dodgy internet connection and your requests are timing out.

What to do ... Read firewall logs on your computer and router (routers?). Try to connect to something that is failing and then refresh your log. Are there new entries? Do any of the new entries have to do your attempted connection?

Ping testing. Pull up a command prompt and type "ping google.com -n50". Did you lose more than one packet? Is so, your connection might not be that good.

That is at least a good place to start.
 
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